Newark Toyota World

Check up Christopher Drayton ,Asst. Service Mgr. got me in & out quickly, all work handled well. All issues were addressed and a car wash on top of a good ex Christopher Drayton ,Asst. Service Mgr. got me in & out quickly, all work handled well. All issues were addressed and a car wash on top of a good experience More

Thanks, Jamar My brand new Prius had a Toyo Tire (no relation to Toyota) blowout due to indeterminate factors. I believe the tire failed. Anyway, Jamar was very hel My brand new Prius had a Toyo Tire (no relation to Toyota) blowout due to indeterminate factors. I believe the tire failed. Anyway, Jamar was very helpful in getting my car repaired, going so far as to ordering new parts for those that were damaged. These were replaced for free. He was courteous and friendly. I gave the service center 4 stars because when my Toyos were switched out for Michelins at my own expense, two of the tire valves were left off. I replaced them with some of my own old ones. While the center claimed to have only charged me for 3 new tires, I think the price was a bit steep, and they charged for balancing and mounting all of them. I'd compare local prices, if you are contemplating such a purchase. I really had no choice due to circumstances. Again JAMAR did a great job. I just tend to think dealers are more expensive. More

Usually great but off their game for our last visit We have gone for dealer service since buying my Prius V. We have been quite happy usually, but at our last visit, they seemed stressed (and the servi We have gone for dealer service since buying my Prius V. We have been quite happy usually, but at our last visit, they seemed stressed (and the service managers admitted to being short staffed. They did fine with the 60,000 mile service and our tire issues. However, they did not completely fix our car. Our built in garage door opener stopped working and they essentially charged us $137 to tell us that two of the channels were "full" and that they reprogrammed the third. However,still none of the channels work (I know it is not the garage door opener since the hand held opener still works). Also, shouldnt that have been covered on our full extended warranty for electronic issues? Unfortunately, we left town for two weeks on a driving trip right after leaving the dealer so could not directly address this issue then. We will need to get in contact again in late August More

Very helpful customer service I went in knowing my car was going to need some work. Unfortunately, it needed a lot more than I thought. Colleen was especially helpful in putting me I went in knowing my car was going to need some work. Unfortunately, it needed a lot more than I thought. Colleen was especially helpful in putting me in contact with the right people and making sure I had what I needed to make sound decisions. I would definitely return. More

First service for my 2016 Toyota Prius I was greeted and waited on quite quickly. They explained what the service would entail PRIOR to doing the work. I learned that my car did NOT requi I was greeted and waited on quite quickly. They explained what the service would entail PRIOR to doing the work. I learned that my car did NOT require an oil change at 5,000 miles, as the new cars made today can go 10,000 miles before requiring an oil change because of the use of synthetic oil. I was in and out of the service area within 30 minutes! Since it was my first experience at this dealership, I was quite satisfied with my first service visit to Newark Toyota. More

Routine Maintenance Performed Quickly and Effortlessly The Newark Toyota World team is great to work with. Knowledgeable and experienced and friendly. The jobs take about the amount of time the estimate. The Newark Toyota World team is great to work with. Knowledgeable and experienced and friendly. The jobs take about the amount of time the estimate. I came in for routine maintenance (oil and rotation) and they pointed out some unusual tire wear and recommended an alignment. A week later I had the alignment. Totally satisfied. More

Very Friendly, Fast, and Helpful They were very nice, fast, and helpful through the whole process. Every time I purchase a new car I will be sure to do it though Newark Toyota. They were very nice, fast, and helpful through the whole process. Every time I purchase a new car I will be sure to do it though Newark Toyota. More

10,000 mile maintenance was completed. There was an issue with the tire pressure sensor not being updated after the tire rotation, but that was rectified. was completed. There was an issue with the tire pressure sensor not being updated after the tire rotation, but that was rectified. More

Great Experience! Great customer service! The salesman was great to work with. He answered all of our questions, was very helpful in many ways, and got us through the process smoothly. The Sie The salesman was great to work with. He answered all of our questions, was very helpful in many ways, and got us through the process smoothly. The Sienna runs like a champ. I was very happy with the price. The vehicle is a 2013 with 42,000 miles but it seems as if it's brand new. More

"Honest Friendly Sales and Services" My experience with Newark Toyota started 25 years ago. Buying a car off of Mark Barto is like buying a car off my treasured brother, which has brought My experience with Newark Toyota started 25 years ago. Buying a car off of Mark Barto is like buying a car off my treasured brother, which has brought me back to this dealership for 25 years. The service department should be the model for all Toyota"s, from the first call to make an appointment, to the fast, friendly welcome you receive when you arrive, makes you feel good about driving a Toyota, and having it serviced at the dealership, not to forget the wonderful women at the front desk, who make you feel like the only customer in the building. Newark Toyota has earned my business as long as I can drive a car. More