Newark Toyota World

great customer service by Michelle i think her name, blond she was very helpful and great with understanding the issue .. i am always upset with service but this time it was super great thanks lady.they need m she was very helpful and great with understanding the issue .. i am always upset with service but this time it was super great thanks lady.they need more people like you in the management there...coz management is so rude specially jermai i think the gentleman's name and he is manager there he try to ignore me every time i go there .. i mean i have nothing to do with him when i go there to fix my car but when i look at him try to greet him he act like busy...i have been around for long i know why people do that... but i am giving five stars because of chris and the lady i guess her name Michelle blond curly hair ...thanks More

Excellent Service By far this was the experience of a life time. The staff is courteous and polite.The facility is really nice and comfortable and really up to date. I By far this was the experience of a life time. The staff is courteous and polite.The facility is really nice and comfortable and really up to date. I can honestly say this was my best visit that I have ever had out of all the dealers I've been too. I recommend trying Newark ToyotaWorld Service center More

Above and beyond I brought my truck in for what I thought was a bad starter. I had an aftermarket starter installed after the first one went to save some cash, so I t I brought my truck in for what I thought was a bad starter. I had an aftermarket starter installed after the first one went to save some cash, so I thought "Well, here we go". Turns out, the mechanic found a loose wire that was causing the problem. At a less reputable garage, I probably would have been told I needed a new started. Newark Toyota took the high road, and did not try to charge me for a repair that I didn't need. That is class. I will be back for my next scheduled service. Two thumbs up! More

Car came out of detail service dirty I took my two cars in for detail service. The first the Cadillac came back fine. The Ford fusion came back with all kinds of spray wax inside the doo I took my two cars in for detail service. The first the Cadillac came back fine. The Ford fusion came back with all kinds of spray wax inside the door jams and on interior plastic and even on the door upholstery. It took me over a half a hour to clean up my car after it came from getting a detail. More

Service expreience Jeff ,the assistant service manager, was very friendly & was able to explain the work done clearly & in layman's terms. He was very professional in Jeff ,the assistant service manager, was very friendly & was able to explain the work done clearly & in layman's terms. He was very professional in his attitude. More

exemplary service - again. Coming to Newark Toyota World is a pleasure. There is always someone to welcome you and get you signed in even as you exit your vehicle. Competency, i Coming to Newark Toyota World is a pleasure. There is always someone to welcome you and get you signed in even as you exit your vehicle. Competency, integrity, speed and snacks. It doesn't get any better than that! More

Remarkable customer service Very pleasant experience getting car serviced for routine Toyota Care maintenance check. Very easy checking in. Everything was explained to me. I was Very pleasant experience getting car serviced for routine Toyota Care maintenance check. Very easy checking in. Everything was explained to me. I was informed of all new services that were offered. My wait time was relaxing and I was in and out in no time at all. More

Good Experience I am a single female. I always walk away from buying a vehicle with regrets for feeling like I paid more than I should have. Purchasing this car I am a single female. I always walk away from buying a vehicle with regrets for feeling like I paid more than I should have. Purchasing this car was a very easy, comforting experience. Aaron made me feel comfortable and wasn't too pushing. He explained everything about the car in detail and was extremely knowledgable. More

We ALWAYS receive excellent service! My family and I have been interacting with Eric for more than 20 years. We appreciate his integrity and excellent customer service and we feel more l My family and I have been interacting with Eric for more than 20 years. We appreciate his integrity and excellent customer service and we feel more like family than customers. While our first three were pre-owned Nissan vehicles, our latest vehicle is a Toyota Camry. We are EXTREMELY happy with our purchase. The pre-qualification process was quick and when we arrived, Eric had already selected several vehicles for us. We test drove the one he thought was the best vehicle for us (a Certified Pre-Owned Camry) and we were very satisfied with that choice. We appreciate Newark Toyota World's relationship with our credit union which facilitated speedy paperwork processing. The car buying process has been less stressful over the years because of the service we receive from Eric. More

Excellent service I took in my vehicle because I was worried about my tire possibly having a nail in it or a leak. I felt like everyone was honest and knowledgable and I took in my vehicle because I was worried about my tire possibly having a nail in it or a leak. I felt like everyone was honest and knowledgable and not just trying to scam me like other places where. More