Newark Toyota World

dirty hands Every time I get service, the techs. have gotten grease on my seat or outside of my car/truck. The black grease is hard to get off upholstery. They ne Every time I get service, the techs. have gotten grease on my seat or outside of my car/truck. The black grease is hard to get off upholstery. They need to learn how to wash their hands. Would you like me to get your vehicle dirty? Even the techs. paper had dirty fingerprints on it. Service work is average. Colleen was the associate that helped me. She was very helpful and did an excellent job. She is very knowledgeable. More

Painless Normally I dislike taking my car in for repairs or even routine maintenance but the Newark, Delaware Toyota dealership makes this as painless as possi Normally I dislike taking my car in for repairs or even routine maintenance but the Newark, Delaware Toyota dealership makes this as painless as possible. I am greeted the moment I drive through the service entrance. They have a new gadget you drive over that checks your alignment and wheels and other things. Everyone is professional and pleasant. Large comfortable waiting room with TV coffee and snacks! And to top it off, a complimentary car wash! More

great service the splash sheilds detached and hanging down, took the car in to the service center and was told the bumper had dents and may need to be replaced, too the splash sheilds detached and hanging down, took the car in to the service center and was told the bumper had dents and may need to be replaced, took the car to the collission center and Marlon Hercules inspected the issue - in a few minutes he fixed the dent - excellent, efficient and friendly service. Took the car back to the sercice center and Jacob Greenwood expedited fixing it- great dervice. good car dealership servcie center to work with, thanks More

Great service Everyone goes out of there way to help you. They are friendly and respectful from the time you come in until you leave. I like that the workers have Everyone goes out of there way to help you. They are friendly and respectful from the time you come in until you leave. I like that the workers have been there a long time and know me and my car. More

Recent service appointment I suspected my vehicle had a problem. The service department had two mechanics work on my vehicle and they did not find anything wrong and nothing nee I suspected my vehicle had a problem. The service department had two mechanics work on my vehicle and they did not find anything wrong and nothing needed to be done. This was a relief and a pleasant surprise. More

Excellent service. Colleen asked whether I had had lunch. I said I had, then asked whether she would have given me lunch had I said no. She said that she would have take Colleen asked whether I had had lunch. I said I had, then asked whether she would have given me lunch had I said no. She said that she would have taken me somewhere to pick something up. I was offered a ride home when the estimated time was longer than anticipated, and I was picked up promptly to return to retrieve my car. Everyone went above and beyond expectations. Oh, yes, they offer a free back massage on Thursdays. More

service Service reps are knowledgeable friendly and willing to answer any question no matter how small or large. Respectful to the customer.thank you for a gr Service reps are knowledgeable friendly and willing to answer any question no matter how small or large. Respectful to the customer.thank you for a great service More

Great experience My experience at Toyota last week was the best. The time spent there, the person I had was wonderful and explained everything in detail to me and made My experience at Toyota last week was the best. The time spent there, the person I had was wonderful and explained everything in detail to me and made me feel very comfortable. Please thank him for me. More

Excellent service My service rep, Jeffrey Sherrod, was very pleasant, had my service completed quickly and even asked if it was okay to wash my truck. Thanks Jeffrey! My service rep, Jeffrey Sherrod, was very pleasant, had my service completed quickly and even asked if it was okay to wash my truck. Thanks Jeffrey! More

Jacob Greenwood was really pleasant, professional and helpfu My experience was excellent. No wait in the bay. Jacob Greenwood was wonderful. Car was ready for pickup. It's good to be "home" again. My experience was excellent. No wait in the bay. Jacob Greenwood was wonderful. Car was ready for pickup. It's good to be "home" again. More