Newark Toyota World

Professional Sales person never gave up on my expectation on what I was looking for. He always give my family and me the best information and trust. Over the year Sales person never gave up on my expectation on what I was looking for. He always give my family and me the best information and trust. Over the years he's been there and always will be our best sales person too look for and recommend. The people there are very professional and perfect attitude toward customers. More

good! Colleen was great. Next time it would be nice if they didn't put trash in my glove box. Other that that, it was fine. Colleen was great. Next time it would be nice if they didn't put trash in my glove box. Other that that, it was fine. More

excellent Everyone was helpful and easy to deal with. The final sale was easy and painless. Everyone was friendly and knowlegable. It was a great experience. Everyone was helpful and easy to deal with. The final sale was easy and painless. Everyone was friendly and knowlegable. It was a great experience. More

New Car Customer We took little extra time to decide which car to buy. Aaron was consistent in giving us feedback. At the end instead of buying lightly used car we bou We took little extra time to decide which car to buy. Aaron was consistent in giving us feedback. At the end instead of buying lightly used car we bought a new Corolla 2016. Our experience could have been much better if we had have 0% financing for the new car, as Aaron mentioned during our communications; we end-up agreeing for 0.9% during purchasing. More

5000 Mile Service I had a wonderful experience at the Newark Toyota World Service Center. The work was done competently, quickly,I have always had my service work done I had a wonderful experience at the Newark Toyota World Service Center. The work was done competently, quickly,I have always had my service work done there, and will continue to do so. More

Unnecessary Worry Chris Drayton was perfect. Caring and straight forward as to what was needed and what could be delayed and for how long. I appreciate being given tr Chris Drayton was perfect. Caring and straight forward as to what was needed and what could be delayed and for how long. I appreciate being given true options and time to absorb and would request him personally the next visit. I was extremely pleased when I left, not only with the service, but with the cost of the work completed. Thank you. More

20k oil change Quality and friendly service, this team delivered. I am continually impressed with the staff at NTW. Thank you for the amazing work that you do. Quality and friendly service, this team delivered. I am continually impressed with the staff at NTW. Thank you for the amazing work that you do. More

Balance shafts and bearings I had a terrible time getting an appointment due to memorial day holiday, kept telling me they were booked. However, I knew something was wrong with I had a terrible time getting an appointment due to memorial day holiday, kept telling me they were booked. However, I knew something was wrong with my auto. It was ticking like a bomb, brakes fading and the drive was not feeling right. I called numerous times and kept getting they are booked, I was concerned because I just had service done 1.5 weeks before. I went on to the website and hit chat and their was my angel Karin Debussy. One problem she worked in sales but assured me that she would get it to the right department and they would call me very soon. Well, she did just that and Bill Chaffe called asked how soon I could bring it in. I took me 15 minutes to get there and glad I did. The verdict was major but Bill spoke to Toyota they agreed to cover cost and repair my auto and gave me a rental till repair work was ready. More

117,000 miles and still going strong!! Routine maintenance with tender loving care---always looking out for the little things that make the car run so well. Newark Toyota World is GREAT! Routine maintenance with tender loving care---always looking out for the little things that make the car run so well. Newark Toyota World is GREAT! More

15,000 Mile Maintenance Service The service sales representative Wesley was polite, knowledgeable, and provided excellent customer service. I would recommend my family and friends The service sales representative Wesley was polite, knowledgeable, and provided excellent customer service. I would recommend my family and friends to patronize Newark Toyota world Service center as well as the car dealership. More