Newark Toyota World

Bad Service I ask for oil change and I always pay $38, when I get there they charge me 79.89 I ask Hamas Campbell why I have to pay that much and he say cause you I ask for oil change and I always pay $38, when I get there they charge me 79.89 I ask Hamas Campbell why I have to pay that much and he say cause you also have to rotate the tired I tell him I never ask you for that he say but we recommend you to do it after 5,000 mills I tell him first you need to contact me and ask me if I want to do it cause you don't know if I want to do it or I have the money.. He make some fasces.. I ask to talk to Daril be he was not there so he came back to me and tell me he was going to take the $24.98 off but I have to pay $20.00 and $34.98.. I ask him way cause everytime I come I always pay up to $38 just for oil change he say you need to pay $20.00 for labor and I ask why I never ever pay that much for oil change.he only give me $24.98 back and that was not right he need to give me back $44.98..but he didn't ... I come here to this location since 2007.. This was the worse experience the I have in this location.. I don't think I will be back.. Cause what he did was not right.. First you need to contact the customer and ask them we need to do this in your car.. Do you want us to do it do you have the money.. But know he didn't do that he just did what ever he wants.. I'm a single mom and I leave pay stuf by Pay stuf and I only have that day the money for oil change.. And gets what my car payment is going to be late cause I was short $20.00 that's to him not doing his job.. More

Satisfying My service rep was outstanding, very courteous and respectful. Explain all aspects of the services. My service rep take the time to explain the rewa My service rep was outstanding, very courteous and respectful. Explain all aspects of the services. My service rep take the time to explain the reward program and input my points. Job well done. More

new tires and oil change I have been dealing with Toyota for many years now and i really have to say that when it comes to giving great service they are definitely number one. I have been dealing with Toyota for many years now and i really have to say that when it comes to giving great service they are definitely number one. More

Nice job but need more instructions on car wash I received my car unwashed with the word wash written on the key tag but no instructions on how and where to go and wash the car. They should provide I received my car unwashed with the word wash written on the key tag but no instructions on how and where to go and wash the car. They should provide some guidance on that. So I just drove off with a dirty care More

Always great service and get you out in time. Very satisfied with the service. I made an appointment for oil change and rotate tires and completed in an hour. Bill checks to see if other service Very satisfied with the service. I made an appointment for oil change and rotate tires and completed in an hour. Bill checks to see if other service is needed in the future. More

Prompt, friendly service. Jeffrey explained what our car needed when we checked in; we left it and he called, as he had promised, when it was ready. Car was washed and ready; h Jeffrey explained what our car needed when we checked in; we left it and he called, as he had promised, when it was ready. Car was washed and ready; he checked us out with efficiency and friendliness. More

Pleasant, friendly and exceptional customer service The moment I arrived I was greeted by Colleen with a big smile and fantastic attitude. She was very helpful and explained everything to me. What a won The moment I arrived I was greeted by Colleen with a big smile and fantastic attitude. She was very helpful and explained everything to me. What a wonderful person!! More

Chris Drayton Chris took great care of me AND my vehicle. Easy, breezy, special quality service! Thank you, Chris! You made me feel like a queen . See you soon Chris took great care of me AND my vehicle. Easy, breezy, special quality service! Thank you, Chris! You made me feel like a queen . See you soon More

10,000 mile service call great job thank you - you guys always treat the customer right and with respect . We have bought the last three vehicles form you because of the brand great job thank you - you guys always treat the customer right and with respect . We have bought the last three vehicles form you because of the brand and service More

Always accommodating Chris always goes above and beyond and genuinely cares about his customers!!!!! Very accommodating and goes out of his way to help.. A thank you to t Chris always goes above and beyond and genuinely cares about his customers!!!!! Very accommodating and goes out of his way to help.. A thank you to the mechanics too!! More