Newark Toyota World

Buying a car After 10 years with a Toyota Camry that I inherited, it was time to buy a new car. We had not bought a new car for 15 years.i had never had a Toyota b After 10 years with a Toyota Camry that I inherited, it was time to buy a new car. We had not bought a new car for 15 years.i had never had a Toyota before. I loved the Camry and the thought of going thru the process of buying a new car was very stressful. I knew I couldn't afford that type of car again but wanted a Toyota because of the great service and how much I liked the Camry. My sister recommended Chris because she said he had really helped make the process easy for her. He was great. He explained everything and suggested many options. I love the car we chose. I don't feel like it was a step down at all. I am looking forward to having this car for a long time and will recommend Chris to other friends and family. More

Fast & Efficient Tom was pleasant and efficient. Worked diligently to meet our needs. It was the best car buying experience we've had. Appreciate him going the extr Tom was pleasant and efficient. Worked diligently to meet our needs. It was the best car buying experience we've had. Appreciate him going the extra mile! More

Newark Toyota World - Service on our Lexus RX350 I scheduled our service call online. Very easy to use, and the confirmation and reminders were very helpful. We chose Newark Toyota World to service o I scheduled our service call online. Very easy to use, and the confirmation and reminders were very helpful. We chose Newark Toyota World to service our Lexus because of the quicker and less expensive cost than that of a Lexus dealer. We come from car families and routinely check the fluids and watch for issues, so the extra (rather expensive) services that Lexus performs is not as important to us as it may be with other owners. Newark Toyota has a great service entrance, a clean, comfortable and well equipped waiting area and rest rooms. Jason could not have been more pleasant, professional, and helpful. The service was done in a reasonable time, and I could not tell that anyone other than myself had touched my Lexus. I've had Lexus dealers leave drips of oil under the hood, and paper in the driver's compartment. Not so at Newark Toyota. Overall great experience. I would highly recommend Newark Toyota, and I will be back fr service on my Lexus. More

Quality work Always dependable quality of work. Honored my appointment. Very friendly staff. I will return and recommend to others. Provided free loaner for ex Always dependable quality of work. Honored my appointment. Very friendly staff. I will return and recommend to others. Provided free loaner for extensive work. The place to go! More

Great service by Chris Christopher (Chris) is very helping and knowledgeable , i had bad experience in the past with Toyota but when i meet chris he took good care of my car Christopher (Chris) is very helping and knowledgeable , i had bad experience in the past with Toyota but when i meet chris he took good care of my car ..Great service ..I am really happy . More

Prompt and good service Jason was awesome. He communicated clearly, explained key issues very well. I was also clear about what to expect and how much time it would take. Jason was awesome. He communicated clearly, explained key issues very well. I was also clear about what to expect and how much time it would take. More

6 month visit I was very impressed with the friendliness and easiness of my service appointment. Best service center I've ever been to! Everything was explained wel I was very impressed with the friendliness and easiness of my service appointment. Best service center I've ever been to! Everything was explained well and it was a speedy visit! More

Jeff is on the ball , This was my one year service. He answered question I had. Did not waited long for the service to be done. Thanks, You will always see my vehicle's a , This was my one year service. He answered question I had. Did not waited long for the service to be done. Thanks, You will always see my vehicle's at your shop. (Not the other guys at Price) More

Great experience Jamar was my service representative and from the moment I entered the building. He was wonderful. He explained to me what needed to be repaired and ca Jamar was my service representative and from the moment I entered the building. He was wonderful. He explained to me what needed to be repaired and came out to tell me when the work was almost completed. Jamar was very professional and polite. The waiting room is clean and comfortable. More

Unbelievable wait for 30,000 routine maintenance The last two times I had service at this dealerships service center, I waited more than 90 minutes beyond what was told would be the finish time. No The last two times I had service at this dealerships service center, I waited more than 90 minutes beyond what was told would be the finish time. No one came out to tell me why it was delayed in either case. As it turns out, the work last time was probably done in time, but no one told me. The excuse was "we were in a meeting." That sure didn't win any credit from me. This was particularly vexing since I had bought the car from their dealership. The time before the service took 2.5 hours, at least more than an hour beyond the stated expectation. I had to seek out the staff to find out why it was delayed. The response was vague. I've gone to other Toyota dealerships and have received much better and timely service. Newark Toyota World has lost me as a customer. More