Newark Toyota World

Excellent courteous service, fair prices If only every business placed the same emphasis on customer care that Toyota does, the world would be a much happier place. Cheryl even offered to get If only every business placed the same emphasis on customer care that Toyota does, the world would be a much happier place. Cheryl even offered to get me lunch because I had to wait for two hours for the tires to be replaced (which was less time than she told me in advance it would take, which I assented to). More

Ajay did a great job in helping to focus our interest We were pretty sure we wanted either a Carolla or Camry. Ajay did a great job in helping us focus on what would serve us best. Helpful from day 1. We were pretty sure we wanted either a Carolla or Camry. Ajay did a great job in helping us focus on what would serve us best. Helpful from day 1. No pressure. Very courteous and pleasant. All questions answered. Both Janet and I were and still are impressed with the experience. John Erikson More

Service department always great! There to help as soon as you arrive and out in the time they say! Plus comfortable seating while you wait and car gets a needed wash be always great! There to help as soon as you arrive and out in the time they say! Plus comfortable seating while you wait and car gets a needed wash before you leave! More

Great Customer Service I had to have my car in to have the heated seat repaired, which required taking the care to the installer. The shuttle took me home and came and got I had to have my car in to have the heated seat repaired, which required taking the care to the installer. The shuttle took me home and came and got me when the car was ready. Everyone I dealt with is focused on the customer and making every experience a pleasant one. More

Very Easy Transaction I don't have much to say, other than my experience with Newark Toyota was painless and they provided me with what I was looking forward without any ha I don't have much to say, other than my experience with Newark Toyota was painless and they provided me with what I was looking forward without any hassle. A 3.5 hour experience, which included test driving two vehicles. They have broken the stereotype of what car dealerships are. Ty was fantastic and a wonderful salesman. More

Pleasant Experience Kelli and Wesley did a great job getting my new vehicle accessorized. The technician did a great job and kept everything clean. The shuttle was not Kelli and Wesley did a great job getting my new vehicle accessorized. The technician did a great job and kept everything clean. The shuttle was not around and I still was given a ride home. Thank you! More

1st class dealer Our recent experience at Newark Toyota World was perfect! We found exactly the car we were looking for and were in and out in 2.5 hours. Amazing for a Our recent experience at Newark Toyota World was perfect! We found exactly the car we were looking for and were in and out in 2.5 hours. Amazing for a busy Saturday afternoon! We've dealt with the same salesperson there for at least 8 cars and we always get 1st class service. The trailer hitch we decided to add on to the car was ordered and we were called 2 days later to have it installed. Both the sales team and the service team are AWESOME! Wouldn't think of going anywhere else! More

I don't want to talk about reservations at all. I find the continued obnoxious behavior about making reservations unacceptable. We bring the car to be serviced. If it takes two days, that's fine. I find the continued obnoxious behavior about making reservations unacceptable. We bring the car to be serviced. If it takes two days, that's fine. But I do not want to be lectured about "This is the way we do it." No. Your job is to sell me service. If I cannot wait, then I will find another way to get it done. But shut your mouth about reservations; I pay you to do service. If this continues, I shall have to find some other place to have my car serviced. I prefer genuine Toyota service, but this picayune activity may drive me away. More

My new car! When I decided it was time for a new car, I headed to Newark Toyota World! They got me a great deal on my new Rav4. Everyone we dealt with was helpfu When I decided it was time for a new car, I headed to Newark Toyota World! They got me a great deal on my new Rav4. Everyone we dealt with was helpful and friendly. This is my second Toyota and couldn't be happier! More

Excellent Very good experience. The staff is very friendly. The pick and drop was on time. This was my first visit and I am very happy and impressed with the se Very good experience. The staff is very friendly. The pick and drop was on time. This was my first visit and I am very happy and impressed with the service provided. More