Newark Toyota World

Good service Very quick, friendly and informative. Bruce Low was excellent, glad to have met him and dealt with him. He knew the Toyota very well. Very happy. Very quick, friendly and informative. Bruce Low was excellent, glad to have met him and dealt with him. He knew the Toyota very well. Very happy. More

Professional Very professional, good waiting area, didn't take as long as I thought it would, Heynong man, up top my brother, the next clue is in the White House. Very professional, good waiting area, didn't take as long as I thought it would, Heynong man, up top my brother, the next clue is in the White House. More

Not happy Polite service but found 2 fresh new scratches on truck door that weren't there prior to.my inspection. Not happy about that. Careless with equipm Polite service but found 2 fresh new scratches on truck door that weren't there prior to.my inspection. Not happy about that. Careless with equipment More

Positive Experience with my Highlander Hybrid Colleen was very professional and was able to get our car in for service quickly, as we had a problem starting the car. She was extremely thorough in Colleen was very professional and was able to get our car in for service quickly, as we had a problem starting the car. She was extremely thorough in reviewing the items that needed to be addressed and the car was finished much earlier than we anticipated. It was a very positive experience, from start to finish! Thank you, Colleen More

Expensive flat repair Flat was fixed but I wasn't happy about two things: 1. The rear tire was replaced with a new tire - a good service tech would have suggested installin Flat was fixed but I wasn't happy about two things: 1. The rear tire was replaced with a new tire - a good service tech would have suggested installing the new tire at the front. 2. My NTW service discount coupon presented at the time of service was not fully honored. More

excellent service From arrival to exit, the experience was excellent. I was approached as soon as I drove into the service area. The attendant was courteous, pleasant From arrival to exit, the experience was excellent. I was approached as soon as I drove into the service area. The attendant was courteous, pleasant; she explained exactly what would be happening and what I needed to do and where to wait, She answered my questions immediately. The service was quite speedy, and the attendant gave me a clear, thorough explanation of the findings. The car had been washed, looked beautiful and ran wonderfully as I drove away! More

Good Work What more can you ask for: - Service done right the first time. - Everything done as asked for. - Jeff, service rep, pleasant, efficient and knowledg What more can you ask for: - Service done right the first time. - Everything done as asked for. - Jeff, service rep, pleasant, efficient and knowledgeable. Will look for Jeff next time I have service done. The only issue was I had a 7:00 appointment and it wasn't ready till after 4:00. More

RAV4 Checkup Michelle Smith was the person who met me in the service. She was pleasant, courteous and very upbeat. She did the initial review of the car in a ver Michelle Smith was the person who met me in the service. She was pleasant, courteous and very upbeat. She did the initial review of the car in a very timely manner. When we got to her desk, she noticed that there was a recall on the driver side window and informed me that it could be done that day, but that it would take an extra hour. Michelle respected my time and offered a courtesy ride home. When she called back when things were completed, she even offered a pick up at my home to go back and take my car home. Very happy with the service. More

Timely High Quality What more can you ask for: - Service done right the first time. - Everything done as asked for. - Jeff, service rep, pleasant, efficient and know What more can you ask for: - Service done right the first time. - Everything done as asked for. - Jeff, service rep, pleasant, efficient and knowledgeable. Will look for Jeff next time I have service done. More

Quick and easy The appointment took less time than expected and costumer service was friendly as always! I appreciated the associates going the extra mile and asking The appointment took less time than expected and costumer service was friendly as always! I appreciated the associates going the extra mile and asking about how I like my car, checking prices on parts for me, and even washing and possibly vacuuming my vehical during my oil change, tire rotation and maintence check. I am very pleased with everything so far and I am happy I choose Toyota. More