Newark Toyota World

oil consumpton test Jason was very nice. He handled my concern without attempting to push any unnecessary on services on me in order to have my concerns addressed. Jason was very nice. He handled my concern without attempting to push any unnecessary on services on me in order to have my concerns addressed. More

a dealer service center I trust Having dealt with several dealer service centers over the years of car ownership, I can say that I'm very favorably impressed with this one. I trust t Having dealt with several dealer service centers over the years of car ownership, I can say that I'm very favorably impressed with this one. I trust them, which I think says a lot. They are there for me when I need them and do good work. More

A lot of work, one hiccup I had lot of wear and tear work done at 115K miles (1800 dollars worth), no time to list it here, but the one hiccup was a tire pressure warning light I had lot of wear and tear work done at 115K miles (1800 dollars worth), no time to list it here, but the one hiccup was a tire pressure warning light was on when I left the dealer. It sat there overnight with a slow leak, that's probably why the tech didn't see it at the time. The tire has been slowly losing air over the last two days, I could not bring it back to Newark Toyota because it requires too much coordination because of my job (40 miles) and residence (20 miles), so I brought it to a place on base where I work. The pressure stem apparently was leaking. Had to have it replaced. I am not too concerned about it however, the Rav4 and Newark Toyota have been excellent with their service over the last number of years from my experience, will continue to have service performed by them. More

15,000 service My experience was excellent. From the time I arrived which was 15 minutes early to the time I left. The new renovations were unbelievable. I waite My experience was excellent. From the time I arrived which was 15 minutes early to the time I left. The new renovations were unbelievable. I waited for less than one hour. While I was waiting, it was very comfortable in the new waiting area. The service rep was very helpful in explaining everything. Everyone was helpful and more importantly PLEASANT which you do not always get from a customer service perspective in other places. I have NO complaints whatsoever! EXCELLENT!! More

Newark Toyota World Service Review Over the summer I purchased my second Toyota from Newark Toyota World. I have always used their service center and have always had excellent service. Over the summer I purchased my second Toyota from Newark Toyota World. I have always used their service center and have always had excellent service. My most recent service was no exception. I only had two small issues that if approved would make my experience outstanding. The first issue I has was making an appointment. I called to make an appointment to bring my car in for its 25,000 routine maintenance on Friday and was told that they were all booked and the first appointment I could have was at 2pm on Saturday. The second minor issue was that when I picked-up my car I noticed that they forgot to reset the service warning light. I returned the next day and it was immediately reset. More

Women are not welcome! This past weekend I took my car to Toyota for an oil change and filter change. I asked them to check the brakes since there was a metallic sound. Afte This past weekend I took my car to Toyota for an oil change and filter change. I asked them to check the brakes since there was a metallic sound. After about an hour of waiting for the change.. The assistant manager comes out and advises my back brakes are gone(not front and can't explain why back brakes were gone before front when I got them all changed at the same time recently) he proceeded to say the rotors were rusted. We discussed using my $129 coupon for the brakes and they will clear rust from rotors. As per the coupon. Labor was included in brake change- front or back. Needless to say.. When I got the bill.. It was almost $400. The service manager and I went over the bill and he did deduct $60 but still didn't explain the over charge. I called and asked for the head manager and left a message. Needless to say. The same assistant manager called me back offering 2 free oil changes. That does not explain the addition $185labor and $12.95 charged to clean the rust from the rotors. Slick talker thinks this is the end.. Not by far! I guess woman are stupid and money grows on trees to Toyota. Chris.. Woman are smart and know about cars too! Shame on you for being a silver tongue. No your coupons didn't resolve the overcharge issue!!! More

Toyota Service - Marrows Road - DE Really impressed with professionalism/speed of service. Staff are courteous, prompt and very informative. Waiting room is beautiful--excellent remod Really impressed with professionalism/speed of service. Staff are courteous, prompt and very informative. Waiting room is beautiful--excellent remodeling job!!!! Will defintely return again. Worth the trip! More

End of 20 year old Rav4 Brought it in for a strange noise, and brake pedal loose.. Found brakes done in and too dangerous to drive it to the junkyard. Thanks for getting rid Brought it in for a strange noise, and brake pedal loose.. Found brakes done in and too dangerous to drive it to the junkyard. Thanks for getting rid of it for me. More

Excellent Service My truck was serviced at Newark Toyotaworld on Friday/Saturday, March 11/12. The service manager met me at the door of my truck, and the write-up beg My truck was serviced at Newark Toyotaworld on Friday/Saturday, March 11/12. The service manager met me at the door of my truck, and the write-up began from there. He was professional and treated me the way a customer should be treated. I have been dealing with Newark since 1991, and they really know how to treat people properly. I will continue to use them for service on my Toyotas. More

great place the up- grade made the service experience a whole lot better. It is like nite & day. I look forward to my service appointments and do not dread going. the up- grade made the service experience a whole lot better. It is like nite & day. I look forward to my service appointments and do not dread going. More