Newark Toyota World

Remote Start installation I had been communicating with Kelli back and forth for several weeks prior. I happen to be turning 65 on that Friday and this was my gift to myself. E I had been communicating with Kelli back and forth for several weeks prior. I happen to be turning 65 on that Friday and this was my gift to myself. Everyone was very patient with me and very very courteous. Yes I would Indeed recommend them. More

Better service and attention to my concerns and needs First time for me to visit the service area since purchasing new back in 2012, Husband took care of car but can no longer do that. I was treated wit First time for me to visit the service area since purchasing new back in 2012, Husband took care of car but can no longer do that. I was treated with respect and politeness. More

Amazing Customer Satisfaction I brought my car to Newark Toyota World to have my flat tire fixed. I have already had several issues with this BRAND NEW car, so I was already a lit I brought my car to Newark Toyota World to have my flat tire fixed. I have already had several issues with this BRAND NEW car, so I was already a little frustrated to now have to deal with a flat tire issue. Michelle Smith greeted me when I pulled my car in. I have never in all my 39 years of dealing with people have I gotten such great customer service and general kindness. I had to wait a little longer than we all expected due to a sensor issue, Michelle offered me a rental/loaner so I could continue on my only day off. I will never take my care anywhere else. More

excellent service and the service girl was great I thought the service people were very good. The lady I had was awesome. She explained everything to me and was able to get me in and out in a very re I thought the service people were very good. The lady I had was awesome. She explained everything to me and was able to get me in and out in a very reasonable time. More

not an honest place Not trustworthy over charge, my bill was $120, the lady asked for $131.49, when I insisted to check thay apologised This was the second time this Not trustworthy over charge, my bill was $120, the lady asked for $131.49, when I insisted to check thay apologised This was the second time this happened, happened once before also My car is having the same problem even after the service-no benifit from the service They charge you for services covered under the warranty This Toyota in Newark OVER PROMISE AND UNDER DELIVER More

Superb Customer Service Got a phone call when my car was going to take longer than expected, Rep handled directly with USAA so I didn't have to be the middleman. Icing on th Got a phone call when my car was going to take longer than expected, Rep handled directly with USAA so I didn't have to be the middleman. Icing on the cake is I hit traffic on my way to pick up car, shop was closing but Rep. waited for me to get there. More

First service on new RAV4. Went in at 2:00 on a Sunday. Service was done and I was on my way at 2:40. Everybody was friendly and professional. Went in at 2:00 on a Sunday. Service was done and I was on my way at 2:40. Everybody was friendly and professional. More

6 month maintenance The service personnel were courteous, and explained the "service process". It has been many years since I have gone to a dealer for service. The waiti The service personnel were courteous, and explained the "service process". It has been many years since I have gone to a dealer for service. The waiting area was very clean and spacious. The service was completed in the estimated time. I'd have no qualms about going back. More

10,000 mile maintenance Service was timely. All service personnel encountered were polite. All results were explained fully. Waiting area well designed. There isn't much Service was timely. All service personnel encountered were polite. All results were explained fully. Waiting area well designed. There isn't much more to say. More

Service it was time for my free oil Change and tire rotation. It was done in a fast and courteous way. A job well done. I'll take my vehicle there all th it was time for my free oil Change and tire rotation. It was done in a fast and courteous way. A job well done. I'll take my vehicle there all the time. More