Newark Toyota World

Goid overall experience Toyota world took my car in and promised it the next day. Instead, they had it done on the same day..one day earlier than promised. When I went to pic Toyota world took my car in and promised it the next day. Instead, they had it done on the same day..one day earlier than promised. When I went to pick up the car and pay for the service, I met the most amazing person at the counter- service associate Colleen. Colleen was the epitome of friendly and engaging. She was helpful and I felt that she enjoyed her job and our interactions. I hope she will be there every time I have my car serviced.. More

Fast help with fallen window We did not have an appointment, but needed help to get the driver's side window closed. Our rep was very helpful and had it ready in less that 90 minu We did not have an appointment, but needed help to get the driver's side window closed. Our rep was very helpful and had it ready in less that 90 minutes. More

expeditious service greeted right away; personable and knowledgable service reps; quick service done well. I wasn't sure if I would return to dealership for service, but greeted right away; personable and knowledgable service reps; quick service done well. I wasn't sure if I would return to dealership for service, but I probably will now. More

car maintenance Needed oil change and regular maintenance. Was advised of needing brakes and requested that they look at my tires because of some cracking concerns. Needed oil change and regular maintenance. Was advised of needing brakes and requested that they look at my tires because of some cracking concerns. Did receive service requested, brakes, rotors, and new tires. Jim, the service manager that assisted me, couldn't have been more professional, pleasant and courteous. Explained everything in detail. Was offered a rental car because of the time it would take to complete the service. Was pleased as usual with the service I received. Have been coming here for service for the last 25 years. Have recommended your service to friends and family. Thanks More

service Went for break light replacement, small fix. Was informed of a recall that they will have to fix later on as parts will have to be ordered. luckily t Went for break light replacement, small fix. Was informed of a recall that they will have to fix later on as parts will have to be ordered. luckily they were able to do the recall the same day. Unfortunately this took close to three hours instead of the one hour expected and no one informed me while I waited. Good reliable service (have been going here for the last 12 years) but communication could be improved. PS: hate the new reservation system. does not seem to have improved things. response time seem to be slower infact. More

Timely, polite and helpful service On our way to the Toyota service center to pick up my husband's car, the tire pressure indicator came on in my Highlander. The service center staff i On our way to the Toyota service center to pick up my husband's car, the tire pressure indicator came on in my Highlander. The service center staff immediately checked the tires, found the issue and took care of the problem. More

friendly, responsive, and pleasant Prompt attention, quickly catered to my needs, and was efficient in making the sale for the car I bought. I would go back to make another purchase in Prompt attention, quickly catered to my needs, and was efficient in making the sale for the car I bought. I would go back to make another purchase in the future. More

Service due because of recall. Newark Toyota World did a great job with information about my vehicles recall. The service they was quick and accurate. I appreciate the team being a Newark Toyota World did a great job with information about my vehicles recall. The service they was quick and accurate. I appreciate the team being able to work with my schedule. The assistant Service Manager Colleen Consalo was full of energy! More

Efficient! My service writer was proficient and friendly. My car was returned to me on time. The waiting room was clean and the temperature was comfortable. My service writer was proficient and friendly. My car was returned to me on time. The waiting room was clean and the temperature was comfortable. More

service comment Rather a rude approach by the cashier. Service manager did not mention that he would not be present when I pick up my car the next day. Therefore, I Rather a rude approach by the cashier. Service manager did not mention that he would not be present when I pick up my car the next day. Therefore, I could not discuss the work that was done or other questions answered that I had when I picked up the car the next day More