Newark Toyota World

Recall and routine maintenance I was taken in on schedule and the work was completed in a timely fashion. I was treated well and am completely satisfied. Jacob Greenwood was court I was taken in on schedule and the work was completed in a timely fashion. I was treated well and am completely satisfied. Jacob Greenwood was courteous and professional and managed to get both the recall and routine work done in a timely fashion. More

Bruce was a great and considerate salesman Bruce helped us with everything on the sale of the car. He put us first and it really shows. If everyone at Toyota World works like Bruce than this is Bruce helped us with everything on the sale of the car. He put us first and it really shows. If everyone at Toyota World works like Bruce than this is one of the greatest dealership in Delaware. More

SATISFYING The rating is given because of timely and quick response. The company provides a very nice and comfortable environment and resources like WI-FI servic The rating is given because of timely and quick response. The company provides a very nice and comfortable environment and resources like WI-FI services for the waiting customers More

oil change/tire rotation I went in for an oil change and was told to get the tire rotation as well. I am not happy with the condition of my center caps on the wheels after th I went in for an oil change and was told to get the tire rotation as well. I am not happy with the condition of my center caps on the wheels after the rotation. This is my first 'brand new' car and I was hoping that any damage done to it would have been caused by myself. I'm sure there are way's of removing wheels without leaving scratches and impressions. I have always kept my cars in the best condition as possible and I am discouraged that this happened. That is my only problem I had with the services given. More

My experience The service was fast and efficient. Our service assistant Henry was very helpful and kind. Henry provided exceptional customer service. I would defini The service was fast and efficient. Our service assistant Henry was very helpful and kind. Henry provided exceptional customer service. I would definitely recommend him to other customers. Thank you!!! More

Assessment of Service Visit The Assistant Service Manager (Colleen Consalo) was courteous, professional, and ensured the service job was accomplished fully to my desires. I was The Assistant Service Manager (Colleen Consalo) was courteous, professional, and ensured the service job was accomplished fully to my desires. I was also quite pleased with the renovated customer waiting area. It was comfortable and quiet, i.e., I was able to get quite a bit of my personal work accomplished while there. More

Ignition cyclinder Great service---They were able to repair rather than replace a part---This is very good compared to some folks---Repairing is better than replacing--- Great service---They were able to repair rather than replace a part---This is very good compared to some folks---Repairing is better than replacing---Good mechanics. More

Excellent Service Experience I purchased my Camry from Newark Toyota World and their Service Department up to this point with me approaching 100,000 miles has been absolutely 5 St I purchased my Camry from Newark Toyota World and their Service Department up to this point with me approaching 100,000 miles has been absolutely 5 Star. My recent visit I had the pleasure to have Service Adviser: Cheryl Gephart assist me and she was the ultimate professional explaining everything and it's costs. I must also give shout out to one of their senior mechanics. I have had the pleasure of meeting and knowing Ira. He takes the time to listen to you and figure out issues and explains in detail what he needs to do or what he did. He is an EXCELLENT mechanic. Rob Jung More

recommend BUT My visit on 12/15/2015, was due to a clunking sound . This turned out to be a lug nut,since the only service done on my Prius has been done at Newark My visit on 12/15/2015, was due to a clunking sound . This turned out to be a lug nut,since the only service done on my Prius has been done at Newark Toyota World, the problem originated at this service center. More

10,000 mile maintenance I was helped quickly and easily cause I made an appointment. This was my second time visiting and its a very comfortable environement, especially when I was helped quickly and easily cause I made an appointment. This was my second time visiting and its a very comfortable environement, especially when I had to wait. I like that so far I am treated like a valued Toyota Customer, and taking the time to explain how my car is doing. Thank you! More