Newark Toyota World

Fantastic Customer Service experience These guys are unbelievably very organized and professional. They make you so comfortable while taking care of your car. They seem to have mastered th These guys are unbelievably very organized and professional. They make you so comfortable while taking care of your car. They seem to have mastered the art of customer service. From the gentleman that welcomed me to the Service Center, the Asst. Service Mgr. and the massage Lady, everything was wow! More

Professional. Need more communication Employees were professional and courteous, especially Henry Oswald and Colleen. They made pertinent recommendations. Having serviced my car for 10 ye Employees were professional and courteous, especially Henry Oswald and Colleen. They made pertinent recommendations. Having serviced my car for 10 years at Newark Toyota, I was baffled to hear that, starting a few months ago, clients now have to make an appointment for a mere oil change. No notice was given to me before although I am a regular and a longtime client. I stopped by for a rapid oil change, and was denied service, and I had to sign up to have this done withing two days. I suggest the management should communicate more effectively with their customers, especially since we are reachable by e-mail. Other than that, the service was good. More

New RAV4 We love Bruce Low (aka Bruce Lobrio)! He has been a tremendous help in our search for a new car. He goes the extra mile to please the customer. This We love Bruce Low (aka Bruce Lobrio)! He has been a tremendous help in our search for a new car. He goes the extra mile to please the customer. This is the 2nd car I purchased from him this year! Due to Mr. Low and his great work ethic and honesty, we have regained our faith back in Toyota products! More

This place was awesome. It was welcoming, they have a little shop and refreshments and area were you watch tv the place was very nice and big. They really show that they car It was welcoming, they have a little shop and refreshments and area were you watch tv the place was very nice and big. They really show that they care about there customers and want you to be as comfortable as possible . Best service place I've ever been to it was awesome will continue to go there. ???? More

Great Service Very quick and convenient, service staff is very professional and friendly never felt rushed or just another number. Very welcoming and knowledgable, Very quick and convenient, service staff is very professional and friendly never felt rushed or just another number. Very welcoming and knowledgable, not pressured into purchasing anything. I would recommend this service center. More

Superb service! Service was quickly completed and the new waiting area is beautiful and "top of the line". Having an appointment does help with efficiency, too. Thank Service was quickly completed and the new waiting area is beautiful and "top of the line". Having an appointment does help with efficiency, too. Thank you! More

Efficient and Well Run Matt was very professional and courteous. I came in for the 18-month no-cost warranty service. It only took about an hour. They have a very nice wait Matt was very professional and courteous. I came in for the 18-month no-cost warranty service. It only took about an hour. They have a very nice waiting area with plenty of seating, TV, snacks, beverages. They also have a friendly and efficient courtesy shuttle service which is very helpful. All in all, a very positive experience! More

Quick and easy. Toyota has always been a good dealership and would definitely come back again. Dacia was very pleasant and professional. I was disappointed that the Toyota has always been a good dealership and would definitely come back again. Dacia was very pleasant and professional. I was disappointed that the car wash wasn't working but Dacia gave me a complimentary ticket. Thank you. More

Great experience Job well done!!! Very good service!!! Had a great experience!!! Thank you for taking good care of me!!! Provided very excellent service!! Thank you an Job well done!!! Very good service!!! Had a great experience!!! Thank you for taking good care of me!!! Provided very excellent service!! Thank you and keep up the good work. More

Excellent Service As always, the service was excellent. Colleen made my service appointment smooth. I own a 2015 4Runner, purchased in July, and so far it was a good in As always, the service was excellent. Colleen made my service appointment smooth. I own a 2015 4Runner, purchased in July, and so far it was a good investment More