Newark Toyota World

Willing to go above and beyond. Had a great experience purchasing my Camry. Dave was open and honest with me. He was willing to go above and beyond for me. Ty the F&I guy was als Had a great experience purchasing my Camry. Dave was open and honest with me. He was willing to go above and beyond for me. Ty the F&I guy was also great. He explained the finance nuances very well. He was also willing to go above and beyond for me. Great experience overall. At no point did I feel like they were trying to get one over on me. More

Quick in and out for headlight replacement I called to find out that you didn't need an appointment for a small item like a headlight replacement, so I showed up at around 10 am on a Monday mor I called to find out that you didn't need an appointment for a small item like a headlight replacement, so I showed up at around 10 am on a Monday morning. They seemed busy, but I was out of there in an hour. There is a comfortable sitting area with coffee and tea to help you pass the time.. More

Always a Pleasure We purchased our vehicle from Newark Toyota World in June 2016 from Eric Mosely. We are return customers because of his integrity and excellence. It We purchased our vehicle from Newark Toyota World in June 2016 from Eric Mosely. We are return customers because of his integrity and excellence. It was EXTREMELY refreshing to find that same integrity and excellence extends across the organization. On Saturday, January 14 our check engine light came on. We immediately made an appointment for Sunday, January 15. We arrived and began the check in process. The service representative immediately called us back to our vehicle. In short he told us that the light cam on because our gas cap had not been properly closed. He stated that he was 99% sure that was the cause of the check engine light and that he would SAVE us the diagnostic fee of $120! He closed the cap, my husband and I looked at each other dumbfounded that we had forgotten to close it properly. The service representative stated that the light should go off in a few days, but that if the light did not go off in a week, we should call for an appointment. On Tuesday, January 17, just as he said the light went OFF!!! Over the next few visits for other regular maintenance, the service center will get more than $120 from us. But in this instance, I sincerely appreciated not being taken advantage of for something so minor. I also appreciate the integrity of the service rep who was more interested in us being less stressed about our vehicle than making money on the diagnostic. We were literally back on the road in 5 minutes. For that reason and many others, we have decided that we will probably be Toyota owners for life. More

Good experience Everyone was very friendly, respectful and helpful. I was pleasantly surprised that there was only positive input and no presentation of a host of it Everyone was very friendly, respectful and helpful. I was pleasantly surprised that there was only positive input and no presentation of a host of items to be changed or fixed More

LAUDS AND ACCOLADES TO SALES REP ERIC MOSELY AT NEWARK TOYOT Eric Mosely is my NO 1 Toyota Sales Rep. Eric always goes above and beyond and takes pride and a definite interest in his customers. I purchased a 2 Eric Mosely is my NO 1 Toyota Sales Rep. Eric always goes above and beyond and takes pride and a definite interest in his customers. I purchased a 2014 Camry from Eric three years ago. Since that time Eric keeps in touch to see how I am doing. He always goes that extra mile to make sure I am completely satisfied. If you asked me to rate Eric on a scale of 1 to10, Eric would be a 15. I consider Eric a good friend. More

Amazing service! My family and I stopped into Toyota World on a Saturday to test drive a 4Runner, and the service we received was absolutely far from the normal expect My family and I stopped into Toyota World on a Saturday to test drive a 4Runner, and the service we received was absolutely far from the normal expectation you typically think of when looking for a car. We were greeted by Sales rep Ken Steen who worked endlessly to find a solution that met our needs. He even let us take a 4runner home to make sure it was right for our family. We couldn't appreciate the service that Ken and the rest of the team provided, and I would recommend them to anyone! More

Professional and friendly Wes was very helpful and friendly. Work completed on time and at the stated price. I would recommend this dealer for excellent sales and service. Wes was very helpful and friendly. Work completed on time and at the stated price. I would recommend this dealer for excellent sales and service. More

Used car buy I had a great experience buying a used 2014 jeep wrangler and the customer service was great! Ajay Bhan was my salesperson and provided great customer I had a great experience buying a used 2014 jeep wrangler and the customer service was great! Ajay Bhan was my salesperson and provided great customer service. More

Greatly please the service by Chris, he provided My experience was outstanding because ,My sale Rep. Chris, met all my needs just like he did fourteen years ago. I love my car. Thanks My experience was outstanding because ,My sale Rep. Chris, met all my needs just like he did fourteen years ago. I love my car. Thanks More

Winter Special Greatly pleased with service. Staff was very courteous and provided good confidence that car was service by factory trained and certified. Good waitin Greatly pleased with service. Staff was very courteous and provided good confidence that car was service by factory trained and certified. Good waiting area, with coffee and snacks.car was nicely washed. More