Newark Toyota World

Outstanding service! Jim Wyatt goes above and beyond to get you the car that you want at the best prices! Everyone at Newark Toyota World is pleasant and helpful. No hi Jim Wyatt goes above and beyond to get you the car that you want at the best prices! Everyone at Newark Toyota World is pleasant and helpful. No high pressure sales only exceptional service! We will surely return. This is the 4th car we have purchased from Newark Toyota! More

oil change/tire rotation Dacia was very pleasant to work with, she was fast, efficient and thorough in answering my questions about the services performed. Car was washed. Wai Dacia was very pleasant to work with, she was fast, efficient and thorough in answering my questions about the services performed. Car was washed. Waiting area was bright and comfortable. More

Work hard to make your deal smooth They worked hard to make sure you have a good experience. Jeff Ickes contacted me by phone and we resolved any issues that I may have had.. They worked hard to make sure you have a good experience. Jeff Ickes contacted me by phone and we resolved any issues that I may have had.. More

Great buying experience. After my fiancé purchased his car from Ken Steen at Newark Toyota I decided to shop there for a car myself. Ken made the entire buying experience wond After my fiancé purchased his car from Ken Steen at Newark Toyota I decided to shop there for a car myself. Ken made the entire buying experience wonderful. He was off when I came to the dealership and came in to help me buy my car. More

Exceptional service! Wes, Dacia and Henry were fantastic. Very attentive and professional. Customer of 4 years and will continue coming back. They are very polite and plea Wes, Dacia and Henry were fantastic. Very attentive and professional. Customer of 4 years and will continue coming back. They are very polite and pleasant to work with. Thank you all for being an amazing team and great job on all the work you do!! -Giuvel Rivera Fumero More

Toyota Spa I tell my friends that I am visiting the Toyota Spa! The facility is clean and comfortable. The service people are polite and clear with what they hav I tell my friends that I am visiting the Toyota Spa! The facility is clean and comfortable. The service people are polite and clear with what they have done with my vehicle. I always feel very well served, and even relaxed when I leave! More

Full confidence in work performed I am just cresting 50,000 miles on my Corolla and feel confident in my car's performance. This is because I have had it serviced since I bought it ne I am just cresting 50,000 miles on my Corolla and feel confident in my car's performance. This is because I have had it serviced since I bought it new at Newark Toyota World. They keep it running and always explain all the work needed and performed. They take the time to listen to me and make me feel I am the most important customer there. Very caring, dedicated and knowledgeable! More

Willing to go above and beyond. Had a great experience purchasing my Camry. Dave was open and honest with me. He was willing to go above and beyond for me. Ty the F&I guy was als Had a great experience purchasing my Camry. Dave was open and honest with me. He was willing to go above and beyond for me. Ty the F&I guy was also great. He explained the finance nuances very well. He was also willing to go above and beyond for me. Great experience overall. At no point did I feel like they were trying to get one over on me. More

Quick in and out for headlight replacement I called to find out that you didn't need an appointment for a small item like a headlight replacement, so I showed up at around 10 am on a Monday mor I called to find out that you didn't need an appointment for a small item like a headlight replacement, so I showed up at around 10 am on a Monday morning. They seemed busy, but I was out of there in an hour. There is a comfortable sitting area with coffee and tea to help you pass the time.. More

Always a Pleasure We purchased our vehicle from Newark Toyota World in June 2016 from Eric Mosely. We are return customers because of his integrity and excellence. It We purchased our vehicle from Newark Toyota World in June 2016 from Eric Mosely. We are return customers because of his integrity and excellence. It was EXTREMELY refreshing to find that same integrity and excellence extends across the organization. On Saturday, January 14 our check engine light came on. We immediately made an appointment for Sunday, January 15. We arrived and began the check in process. The service representative immediately called us back to our vehicle. In short he told us that the light cam on because our gas cap had not been properly closed. He stated that he was 99% sure that was the cause of the check engine light and that he would SAVE us the diagnostic fee of $120! He closed the cap, my husband and I looked at each other dumbfounded that we had forgotten to close it properly. The service representative stated that the light should go off in a few days, but that if the light did not go off in a week, we should call for an appointment. On Tuesday, January 17, just as he said the light went OFF!!! Over the next few visits for other regular maintenance, the service center will get more than $120 from us. But in this instance, I sincerely appreciated not being taken advantage of for something so minor. I also appreciate the integrity of the service rep who was more interested in us being less stressed about our vehicle than making money on the diagnostic. We were literally back on the road in 5 minutes. For that reason and many others, we have decided that we will probably be Toyota owners for life. More