Back

Newark Toyota World

Newark, DE

4.4
2,444 Reviews

230 E Cleveland Ave

Newark, DE

19711

Directions

By Type

2,444 Reviews of Newark Toyota World

December 03, 2016

Great Service! I was very pleased with my recent service. Derrick and all of his staff are polite. Brian was exceptional with calling me throughout the process. Car More

by JACK P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee, Derrick Mc Kie
December 02, 2016

Repair I brought in my Prius (2015) because I was having seat warmer issues. It was fixed that day, on time. I also was shuttled to my place of employment More

by kamorris997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember who I worked with
December 02, 2016

Optimal! I brought in my RAV4 for routine maintenance, and was offered the additional option of completing my Toyota-initiated recall fix on my windshield wipe More

by jlburm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymar Campbell, Bill Chaffee
December 02, 2016

Couldn't have asked for a better salesmen! From start to finish Ken went above and beyond to help meet all my wants, needs and expectations. If your in the market for a new vehicle look no futu More

by Mavrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Steen, Rodney Dais
December 02, 2016

Every happy with my purchase Me and my wife bought a rav 4 . We absolutely love it .. David our salesman was great .. he was very knowledgeable and friendly .. i would definitely More

by Justin222222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David walmsley
November 30, 2016

Regarding Referal bonus Guys this dealer is not giving referal bonus which they promised and if they give these points we can use for next new car purchase.I want to know wh More

by Satyendra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edgar Estrada
Jan 05, 2017 -

Newark Toyota World responded

Hi Satyendra, Happy New Year. Thanks for your feedback. I attempted to call your number but had no luck connecting. My number is 302-368-6262. When we discussed this in person, I explained that one component of our rewards program acts like a savings account. Every time you service with us, or refer customers to us, we make handsome deposits into your account which can only be withdrawn during the purchase of a car. Additionally, you may gift your points to a friend or family member or to one of our program charities. Its a wonderful program which is currently being used by over 10,000 of our customers. Unfortunately, the rewards dollars can not be used to purchase accessories per the terms of the program which can be found on our website. We do appreciate your business and your referals, and look forward to helping your redeem your rewards points when you purchase your next new or pre-owned vehicle! All the best, Jeff

November 29, 2016

Great Service I've been a multi repeat customer with Chris since 2007. He is always very thorough and takes pride in helping his customers. I've refered family memb More

by TIFFANY G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Delpeche
November 28, 2016

PLEASENT, BASIC SALES TALK, NO HARD SALES. VETERANS, WITH MORE THAN ONE YEAR FROM SEPARATION, YOUR ONLY CHANCE FOR DISCOUNT IS VETERANS DAY. STILL GREAT TO DEAL WITH! SEMPER FI, HOO RAH! More

by J.W.BECK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MS. KELLY, Anthony Harris, Adam Epps
November 25, 2016

Satisfied for 20 Years .I live in PA/work in DE and use Newark Toyota World for all of my service, save PA state inspection. NTW has always been fair, trustworthy, and hig More

by Avalonius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Chaffee, Derrick Mc Kie
November 25, 2016

Service perk not encountered The service was fine but I would of thought after spending 550 dollars I would have had my car washed- seems like a small price for a little courtesy. More

by gmjsgry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
...
82
...