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Newberg Jeep Ram

Newberg, OR

Overview
Employees
Reviews
Vehicles
4.4
1,094 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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2809 Portland Road

Newberg, OR

97132

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Showing 1,094 reviews

October 09, 2023

Unfortunately a part was supposed to be ordered and ready and it was not. I came back early from a vacation to drop off my Jeep the night before. The dealership had it all day and the work was never complete More

by jlg132538
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray
Report | Print
Oct 12, 2023 -

Newberg Jeep Ram responded

Thank you for your feedback. We appreciate you bringing this to our attention. We're committed to improving our communication and ensuring a better experience for our valued customers. Your input helps us grow, and we're taking steps to address this issue. Please don't hesitate to reach out if you have any further concerns or suggestions. We're here to serve you better.

October 07, 2023

They were nice and got me what I needed. Understanding and flexible to my needs More

by aiyanahutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Friesen, Rebecca Bray
Report | Print
October 07, 2023

They were very good about me calling every day and keeping in touch with me regarding when my truck will be ready More

by Missneifa2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Rincon
Report | Print
October 06, 2023

Service went well, when I followed up to get details about $5000 estimate called several times with no call back or email. Gave up. More

by gbs1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louie Rincon
Report | Print
October 04, 2023

People/staff were great, it just took way to long to finish the job, it took 4 weeks, for a one week job More

by zinkfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louie Rincon
Report | Print
Oct 09, 2023 -

Newberg Jeep Ram responded

We're sorry for the inconvenience with your Jeep's instrument cluster repair. Sourcing parts for older cars is tough, and there was a delay due to a part error, which needed reprogramming for the correct mileage. We know the extended wait was frustrating, and we value your satisfaction. Your frustration seems directed at the parts company, and we hope you can update your review to reflect our efforts. We appreciate your business and patience as we address any issues. Thank you for your understanding.

October 02, 2023

Lewis went out of his way to make sure my needs were taken care of. More

by wwhite0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Rincon
Report | Print
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for your kind words about Louie! We appreciate you coming in!

September 30, 2023

Great experience quick easy and out the door will definitely return for my next vehicle purchase More

by jasonjtp4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa
Report | Print
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for your review Jason, we appreciate you choosing us for your new vehicle purchase! We look forward to helping you with your next vehicle!

September 29, 2023

Small dealership which is nice. Parts dept. Found a bolt for me. Work took 2 days which seemed a little long. But seem like they did a detailed job. More

by lpoehlitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bray, Louie Rincon
Report | Print
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for taking the time to leave us a review of your experience & thank you for choosing us as your service center! Happy driving!

September 29, 2023

Quick and easy to work with your salesman not back and forward to get the automobile More

by medinaconstructionllc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Friesen, Bailey Mills, Krystal Neligan
Report | Print
Oct 02, 2023 -

Newberg Jeep Ram responded

Thank you for your review Medina! We are happy to hear you enjoyed our sales process & we hope you enjoy your new vehicle!

September 28, 2023

I feel like I was lied to throughout the buying process. I was left with a bad impression More

by braunkris39
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Carlos Perez Villa, Bailey Mills, Matt McPeek
Report | Print
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