Newberg Jeep Ram

Had a great experience trading in my jeep and purchasing a new vehicle here. I was offered a very fair price for my trade in. Bailey was extremely helpful and offered excellent customer care. a new vehicle here. I was offered a very fair price for my trade in. Bailey was extremely helpful and offered excellent customer care. More

Newberg Jeep Ram is awesome. Led by GM Alex the whole team is amazing and I will definitely use them for my next vehicle purchase. Led by GM Alex the whole team is amazing and I will definitely use them for my next vehicle purchase. More

My experience was very positive. Sarah listed to me and delivered exactly what I was hoping for with no added pressure. Sarah listed to me and delivered exactly what I was hoping for with no added pressure. More

Just absolutely exceptional experience with Bailey and Krystal. I hate buying cars and always feel like it’s a slimy situation where I am being taken advantage of but these two amazing humans went out of Krystal. I hate buying cars and always feel like it’s a slimy situation where I am being taken advantage of but these two amazing humans went out of their way to take care of me and my family (toddler!) through the entire process. Thank you for an enjoyable experience, incredible deal and all ongoing support! You both are magic! 💖 More

It was a great experience! No pressure and Greg Friesen was a wonderful man to work with! I got my Citadel and am very happy!! No pressure and Greg Friesen was a wonderful man to work with! I got my Citadel and am very happy!! More

I took my vehicle in due to an oil leak. Left my car there for 3 days. Picked it up told it was all good. 3 days later received a call that the parts were in. Told the gal calling that my re Left my car there for 3 days. Picked it up told it was all good. 3 days later received a call that the parts were in. Told the gal calling that my repair had been completed a few days prior. “Oh sorry called by mistake” following day I noticed my car was still leaking oil. Made another appointment left the car again for 3 days. I was told it was not covered by my warranty but they had a spare part and were fixing it as a courtesy since they missed it the 1 time in. I have had my car back for less than 24 hours and guess what? Oil leak still happening!!!! I will.be taking my car to my preferred mechanic and paying out of pocket to get it fixed correctly as I’m over leaving it with you guys only to have it returned unfixed. Also each time I drop it off I’m given a large list of needed repairs only to find out none of it is needed! How about we fix what is wrong!!! More

I have bought 5 cars now from them. But its seems the service just keeps getting better. Carlos has been great and im consistent in keeping going back to him for the buy hes honest. Kry But its seems the service just keeps getting better. Carlos has been great and im consistent in keeping going back to him for the buy hes honest. Krystal has been amazing to get the job done with financing. Thank you all for taking such good care of us time after time. More

I called Newberg Ram after having difficulty with getting help with my recall locally, They were amazing. Got the part ordered that day. It took about 6 weeks but once the part was in, they got me in the help with my recall locally, They were amazing. Got the part ordered that day. It took about 6 weeks but once the part was in, they got me in the next business day. Their service department is amazing. They made me feel welcome, appreciated, and like I was a valued customer. More

we appreciate speak in our first language spanish thanks for a bilingual representation and de or the time that he spend explained all for a bilingual representation and de or the time that he spend explained all More

This place has gone downhill. I was a customer several years ago and based off that experience, went back. Well, that was a horrible idea. All the reviews being left about service I was a customer several years ago and based off that experience, went back. Well, that was a horrible idea. All the reviews being left about service not answering the phone and also a general voicemail box with no name attached to it and no call backs is 100% true. When we went to pick up my Jeep, the employee we had been working with couldnt be bothered to come outside and talk to us so they sent whoever the other service advisor was. A very vague rundown of what was done (or not done in this case) and a "oh, our mechanic has left for the day (1pm?) so we cant ask about any of the work done but Im sure it is OK" is not the way to treat people. Based off the multiple unreturned calls, the poor service experience, not listening to a customer with valid concerns (hello gaslighting), and nothing but a software update being done (which did NOT fix the issue), we will not be going back. Ever. How sad that you all treat people like this. Any dealer can do a software update and charge $$$ for poorly done diagnostic testing. I would rather go to a place that, at the minimum, answers their phone (weird I know), but also listens to a customer's concerns. We just loved how they asked for feedback at the end and then never even responded to our very valid complaint. What was the point? I dont normally leave reviews but this was important to us as a family to make it clear the 4 days they kept my Jeep and never called to tell us it was "ready" (nothing done except SW update) is the icing on the cake and Lansphere should know. More