Newberg Jeep Ram

The Service Dept. had my truck for months. They never did get it fixed completely, but got it going well enough to get back on the road. Oh, and it cost twice as much had my truck for months. They never did get it fixed completely, but got it going well enough to get back on the road. Oh, and it cost twice as much as they said it would. They broke my already old and cracked dash board so badly I can't repair it now. Instead I have to replace it at double the cost. The only reason they get two stars instead of zero, is the office staff was trying to get things moving for me and were very embarrassed about how I was treated. In short, the mechanics assigned to my truck would run into a problem repairing my truck, order new parts, and took their time putting my truck back in the repair schedule. This happened three times for the same brake repair. I will not be going back ever. More

I didn’t like the service they did to my car,I payed too much money for them to not do a good job on my car. much money for them to not do a good job on my car. More

Andrew was very helpful and low key. This was a great buying experience. Would highly recommend! This was a great buying experience. Would highly recommend! More

Was very helpful in the delivery. Went over every detail on the truck that I needed to know Went over every detail on the truck that I needed to know More

We were greeted immediately upon arrival by Carlos who has great customer service skills. We had an appointment with Greg but Carlos helped us until Greg arrived even though we were not going to be his cu has great customer service skills. We had an appointment with Greg but Carlos helped us until Greg arrived even though we were not going to be his customer, He was fantastic. Greg was very informative and let us test drive the vehicle on our own and unpressured. We left to visit another dealership but the experience there was so poor we left right away. After considering several vehicles and dealerships, we chose to purchase from Newberg Jeep Ram. The documentation portion was organized and went quickly. Our vehicle was filled with gas and clean when we were handed the keys. An excellent purchase experience, I highly recommend the sales team and dealership. More

Total cost of service was provided up front and the estimated time was right on. These guys are great! estimated time was right on. These guys are great! More

Big shout out to Carlos for helping me out with all the process. I took home a great truck and hopefully do business in the future again. process. I took home a great truck and hopefully do business in the future again. More

Best car buying experience I have ever had Flew in from out of town and they picked me up had all the paperwork done and only took twenty minutes out of town and they picked me up had all the paperwork done and only took twenty minutes More

Got my truck repaired with Newberg CJD after the transmission got stuck in 4th gear. It was fixed under warranty. I would have appreciated better communication between the dealership and myself abou transmission got stuck in 4th gear. It was fixed under warranty. I would have appreciated better communication between the dealership and myself about the status of the repairs (though I initially brought it to the Beaverton Honda store where I bought it, so I understand that relaying info back and forth can be difficult), however everyone I worked with was kind and professional. Other than the lack of communication, I have no complaints. More

Bad service on my car. I pay lot of many for nothing,my car is the same. I pay lot of many for nothing,my car is the same. More