Newberg Jeep Ram

Excellent Customer Service! I took my 2005 Dodge 3/4 ton in on a Monday morning for what I assumed was a loose wire in my tow light receptacle. I had had some custom wiring done I took my 2005 Dodge 3/4 ton in on a Monday morning for what I assumed was a loose wire in my tow light receptacle. I had had some custom wiring done by another company to accommodate a truck camper and all indications were that wiring was somehow failing and taking my trailer connection with it. The Service Manager and Service Writer on duty both expressed that they were severely overbooked already and I honestly figured that would be the case on a Monday morning, but I had to try. Even with technicians already started on their morning assignments, they squeezed me in for a 5 minute look to see if it was an easy fix. It turned out they found loose connections which they pointed out to me so that I could address them myself, which I later did. They had the truck off the hydraulic lift and back out the door, no charge, it less than 10 minutes. It was incredible, courteous service.....pretty much what I have come to expect from Newberg Dodge. Thank you!! More

Best Customer Service We had the best experience thanks to Kyle he went over and beyond to meet our wants we love our new Jeep we would send all of our friends We had the best experience thanks to Kyle he went over and beyond to meet our wants we love our new Jeep we would send all of our friends More

Great experance! Kyle was terrific! fast, efficient, and knowledgeable. He was a great listener and addressed all of our questions and concerns. No pressure, no hass Kyle was terrific! fast, efficient, and knowledgeable. He was a great listener and addressed all of our questions and concerns. No pressure, no hassles just honest and fair negotiation. More

Easy and straightforward experience I found the vehicle I was looking for on the internet, and contacted the dealership and began the finance application around 10 AM. I went in, gave it I found the vehicle I was looking for on the internet, and contacted the dealership and began the finance application around 10 AM. I went in, gave it a test drive, and was gone with my new vehicle by 4 PM that same day. Test drive with Jerome was great. He knew all about the many new features, and was friendly and helpful. I worked with Kyle to get financing approval, and got pretty much what I was wanting to pay ( no free cars). More

The experience was pleasant and quick. I had a great experience at this dealership. I went to a lot of other dealerships that day but none were as helpful or nice as this one. Kyle Walker w I had a great experience at this dealership. I went to a lot of other dealerships that day but none were as helpful or nice as this one. Kyle Walker was our dealer and he was very nice, he answered our questions and made the whole process go smoothly and quickly. More

They made it easy Although I'm fairly certain there is no Internet Sales Manager named John Henry here, whoever was answering my emails made me an offer I couldn't refu Although I'm fairly certain there is no Internet Sales Manager named John Henry here, whoever was answering my emails made me an offer I couldn't refuse. We drove up from Albany (I live 2.3 miles from the Jeep dealership there - they would not budge on price at all) to score the deal. During our just over one hour there, we got to stay in one spot in the dealership for the whole transaction - we didn't have to go to the scary finance office to hear all about GAP insurance and extended warranties. We declined such things one time and never heard about them again. Kyle was a lot of fun. He has an off-beat sense of humor like we do, so we got along famously. Oh, and I got to drive away in a killer Jeep that I am loving. All in all, this was probably my favorite car buying experience ever (and I've owned close to 30 vehicles!). More

awesome experience I had a great experience buying my new Jeep at this dealership. Jerome made it painless! I will definitely send friends and family to this dealership I had a great experience buying my new Jeep at this dealership. Jerome made it painless! I will definitely send friends and family to this dealership. More