Newbold Toyota

Pleasant staff, extremely helpful. Definitely will consider them the future. Thank you for the help. Definitely will consider them the future. Thank you for the help. More

Easy appointments, updates when needed. Courteous staff. Nice waiting area with refreshments. WiFi and power available. Courteous staff. Nice waiting area with refreshments. WiFi and power available. More

I have been going to newbold since 2013. I have always had great service from them. Their mission is to take care of their customers. They are prompt when you come in and you normally don't I have always had great service from them. Their mission is to take care of their customers. They are prompt when you come in and you normally don't wait more than an hour. I like the technology, where the mechanic text you with a video to show you your car and what they are working on. All the service managers are friendly and willing to answer your questions. More

Newbold takes excellent care of their customers. They have consistently addressed any issue I have had with my vehicles promptly and professionally. Thats why I keep doing business with them They have consistently addressed any issue I have had with my vehicles promptly and professionally. Thats why I keep doing business with them More

Purchase and trade in was easy and fair. Modern documentation process was pithy and relatable. Staff knowledgeable and friendly. Would recommend highly. Modern documentation process was pithy and relatable. Staff knowledgeable and friendly. Would recommend highly. More

They are very prompt with their service department. I find the reminders helpful& the sales staff was great & not pushy as some dealership sales persons are. I would highly recommend. I find the reminders helpful& the sales staff was great & not pushy as some dealership sales persons are. I would highly recommend. More

Up front pricing. Excellent communication. No pressure to make a quick decision. Dave and Damon were great to work with. Excellent communication. No pressure to make a quick decision. Dave and Damon were great to work with. More

The service staff was very helpful and knowledgeable. When issues were identified, they resolved them, and when issues were more complex, they coordinated with service managers to find solutions. They ke When issues were identified, they resolved them, and when issues were more complex, they coordinated with service managers to find solutions. They kept the customer in mind for best results to match the circumstances. Their professionalism is why I keep going back to them for service (and sales). More

We took our Tacoma to the local service center that we have used before for an oil change. The seal was stuck and the technician was unable to complet the service and broke the housing unit in the process have used before for an oil change. The seal was stuck and the technician was unable to complet the service and broke the housing unit in the process. he technician said this is a common problem, but there does not appear to be a recall. We had an appointment on 12/23/25 at Newbold to get the housing unit replaced and the oil changed. We had to pay for the repair. On 12/28/25 the engine lights all came on and said to check the oil, the truck was totally out of oil. Newbold replaced the housing unit but failed to replace the center plug and O ring. After multiple times attempting to contact, Newbold refunded what we paid for the replacement so we only had to pay Victory Toyota for repairing it. Regardless of the refund, this should not have happened, we are concerned there may be future issues with the engine since we drove it without any oil. Will not return to Newbold to purchase or for service. More

Dave and Damon were by far the most helpful and kind people I have ever encountered at a car dealership! I was very anxious and nervous about buying a new car and they made the whole experience terrific people I have ever encountered at a car dealership! I was very anxious and nervous about buying a new car and they made the whole experience terrific! I will be driving an hour from my home to continue to use this location! More