Newbold Toyota

Very kind people, their service department is amazing. They are real human beings who are great at communicating. They are real human beings who are great at communicating. More

Great buying experience. I purchased a new Toyota Sienna Platinum. The process was quick, hassle free with no pressure. I would purchase from Newbold again, and would recomme I purchased a new Toyota Sienna Platinum. The process was quick, hassle free with no pressure. I would purchase from Newbold again, and would recommend them to others. More

Bought my RAV 4 in 2022. I’ve always taken it there for service. The service is great! My service advisor, Helen, keeps me informed about the service on the car. I will be bu I’ve always taken it there for service. The service is great! My service advisor, Helen, keeps me informed about the service on the car. I will be buying more cars at Newbold! More

I have been a customer of Newbold Toyota for almost 3 years now and I have so far been satisfied with the professionalism and quality of service. Ashley did a great job looking into my needs and answe years now and I have so far been satisfied with the professionalism and quality of service. Ashley did a great job looking into my needs and answering my questions. However, in my last visit for my car service, I do feel that the Newbold signature of customer service attitude that I am used to is lacking - not as friendly, not as courteous. A greeting and a smile would go a long way. Service felt cold, rushed and i felt like my questions/concerns where dealt with more like a nuisance rather than concerns that she was happy to help me with. I understand that there are days that it is busy and far from perfect - but such burden should not be passed on in dealing with your clients. I do hope that Newbold continues to uphold the customer service that I am used to in the future. It is actually the main reason why I, and definitely why other clients, keep on going back. More

Mark Hurtt is my service advisor, and as usual, he does everything great for me !!! he goes thoroughly through what I want done, and make sure he gets it all done and taken care of efficiently !!! he’s al everything great for me !!! he goes thoroughly through what I want done, and make sure he gets it all done and taken care of efficiently !!! he’s always major. My vehicle has been taken care of and has helped me out many times ! Thank you so much, great job! More

I have no complaint about the oil change but the radio and seat settings were changed after oil service was completed. and seat settings were changed after oil service was completed. More

Newbold Toyota has been great to both myself and my husband, as we both drive Toyotas purchased from Newbold over many years. husband, as we both drive Toyotas purchased from Newbold over many years. More