Newbold Toyota

Good Old Fashion Customer Service! My wife and I had a great buying experience working with our dealer rep, Dan Molitor, and the Newbold Toyota team. Dan was open and warm and worked to My wife and I had a great buying experience working with our dealer rep, Dan Molitor, and the Newbold Toyota team. Dan was open and warm and worked to get us the best deal without being pushy or overbearing. When all was settled, he worked our new car special order and followed up with us until delivery (which turned out to be earlier than expected - kudos to the Toyota factory team), to ensure we were very satisfied customers. We appreciate that our desires were listened to, and that we were treated with the cordiality and respect potential paying customers should assume...or as those of us over 40 refer to as "Good old fashion customer service!" Nice job Dan and Team Newbold. More

Mark Wakeford I consider Mark a friend as well as a salesman and this transaction was a combination of both. I greatly appreciate the information and cooperation e I consider Mark a friend as well as a salesman and this transaction was a combination of both. I greatly appreciate the information and cooperation exhibited by Mark and the others at the dealership. I will not hesitate to recommend both to anyone who is interested in the purchase of an automobile. The no pressure approach was greatly appreciated. More

Very pleased I would recommend coming in to see Paula when buying from Newbold. I had an easy going, hassle-free experience, She was very attentive, helpful, and p I would recommend coming in to see Paula when buying from Newbold. I had an easy going, hassle-free experience, She was very attentive, helpful, and personable. The manager Craig Schnaak also went above and beyond to get all the options I wanted in my price range. More

Just purchased my 5th car from Newbold Toyota Paula Louis was an excellent sales rep. She was very knowledgeable, helpful, and not pushy at all. She took a lot of time with me which I appreciate Paula Louis was an excellent sales rep. She was very knowledgeable, helpful, and not pushy at all. She took a lot of time with me which I appreciate. Matt was also very helpful with financial side of things. I love my new (to me) RAV 4. More

positive buying experience Dan has a no pressure attitude. He provides a very positive buying experience and actually listens to the customer during the price negotiation. He as Dan has a no pressure attitude. He provides a very positive buying experience and actually listens to the customer during the price negotiation. He asks a ton of good questions about your needs and makes very good recommendations based on the feedback you give him. Bottom line is that you don't "feel" like he is pushing "his" agenda during the buying process. We walked away very satisfied with our experience. More

Camry Hybrid During my initial search for a new car on the internet I came across the Toyota Camry Hybrid and was looking for more information. Dan Glaeser sent m During my initial search for a new car on the internet I came across the Toyota Camry Hybrid and was looking for more information. Dan Glaeser sent me an email asking if I had any question about them and wanted to know if I wanted to come in an learn more about them. When I arrived at the dealership Dan was friendly and professional the entire time. Dan was able to answer all my questions. I was then convinced that the Camry Hybrid was the car I wanted. Dan did everything that he could to get the car that I wanted in such a short period of time and I am grateful for that. I will recommend Dan and the Newbold team to all of my friends that are looking for new vehicle. More

Im very happy with the price the service all the sales people Dan was great in helping and my daughter .He also was so understanding I would come back and another car from this dealer ship again thank you people Dan was great in helping and my daughter .He also was so understanding I would come back and another car from this dealer ship again thank you Barb Edwards More

Purchasing our first Toyota From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to From the first time we stepped into the dealership back in October 2013 we felt welcomed by everyone we made contact with. In particular we'd like to point out the receptionist made an immediate positive impression. Very friendly, personal and appeared genuinely interested in our needs. We met Paula Louis on our first visit in the dealership and became very comfortable with her assisting us in our search for a new vehicle. She seemed very knowledgeable about the vehicles we were interested in looking at but did not pressure us in any way to make up our minds before we were ready. Unfortunately or fortunately we decided we were most interested in the new 2014 Highlander, which Toyota was still in the process of making improvements on. So Paula let us know the dealership would not have the new models in to look at until the beginning of the year. In the end we were glad we waited. When the new vehicles arrived in late January, Paula was prompt to call and spent all the time we needed to help us make the right decision on which upgrades would best meet our needs. She expertly pointed out differences in capabilities and offered helpful suggestions. When it came down to dickering over the purchase price, there really wasn't any. We came in with what we understood should be a reasonable final offer based on calculations and loan interest rates provided by USAA. Paula personally had not dealt with this process before, but willingly presented the numbers to the principles who would make the final decision. We were pleasantly pleased to see they came back willing to match or beat our offer. Deal done. From there Paula expertly took us through every detail of ordering the vehicle and completing the basic paperwork. Again we had to wait about thee weeks for delivery, but it seemed worth the wait. During closing, Matt Mohan walked us through the purchasing and financing process in minimum time and then Paula spent all the time we required to get to know the uniqueness's of our Highlander and even help us set up some of the electronics like cell phone blue tooth connections and personal seating adjustments. Overall, we would rate our experience with Newbold as exceptional. Thanks for making this a pleasant event for us. More

I've always dealt with Paula Louis in the past, and I will continue to do business with her. She is a true asset to your company! Toyota is our families choice for the best vehicle in the market. will continue to do business with her. She is a true asset to your company! Toyota is our families choice for the best vehicle in the market. More

Mark Wakeford did a great job for us! He had answers to our questions and did a good job of showing us the features of the vehicle, He also told us that we should call him anytime... even months after the our questions and did a good job of showing us the features of the vehicle, He also told us that we should call him anytime... even months after the sale... if we have any questions. He'll be glad to help in any way he can. More