Newbold Toyota

Matt was excellant and extremely patient as he explained the features of the new vehicle. He has offered to help me any time and even stop by my house to set my garage door opener connection if necessary. G the features of the new vehicle. He has offered to help me any time and even stop by my house to set my garage door opener connection if necessary. Great employee. More

I have been buying cars for 20+ years and for the past 12 I have been buying Toyota Highlanders. My experience on buying my most recent Highlander by far was the best. The reason was two outstanding profes I have been buying Toyota Highlanders. My experience on buying my most recent Highlander by far was the best. The reason was two outstanding professionals. First was our salesman, Robert Kavran, a total professional who is a master at customer service and has great knowledge of the product he is selling. At no time did he use pressure methods or make my wife and I feel like our many questions were a bother. If you want to buy a Toyota, then you should ask for Robert Kavran, he is 100% the best. If having a great sales person was not enough, the experience with our finance person was the icing on the cake. Tony Hopkins took the time to ensure every detail was correct and made sure we had all the information needed to make the best possible choices that exceeded our expectations. Robert and Tony is a winning combination. So, if you have had bad experiences in buying cars (and I have had bad ones in the past), go see these fine gentlemen and start living the good life. Thanks Robert and Tony for making my move to Illinos an outstanding start with your amazing customer satisfaction skills. More

Allowed me to seek general research information on Tacoma without feeling trapped in a dealer game. Walked away feeling they were people I could buy my truck from when ready. without feeling trapped in a dealer game. Walked away feeling they were people I could buy my truck from when ready. More

I recently worked with Mark Denison on the purchase of my new Camry. Between me and my family we had purchased five vehicles from Newbold, dating back to when they were located in Belleville, IL. My last v new Camry. Between me and my family we had purchased five vehicles from Newbold, dating back to when they were located in Belleville, IL. My last visit to them was anything but productive or enjoyable. As a matter of fact, I went away from Toyota altogether. But I did eventually come back. Mark did a great job of working WITH me to find what I was wanting and needing. Honestly if it was not for him, I am not 100% sure I would have been back in the Toyota family. I'm glad I am. Tony was also a pleasure to work with. I never felt pressured nor did either one try to push anything on me that I didn't need. That is a great feeling and my ratings reflect their efforts. More

Best service and sales experience I've had in a long time.. Paula was very good and help me all the way.. Will tell all my Friends about this great service I received at toyota! Thanks time.. Paula was very good and help me all the way.. Will tell all my Friends about this great service I received at toyota! Thanks More

Despite the drive it was worth it for the quality of service and the great price. I will refer people to your dealership. Thank you. service and the great price. I will refer people to your dealership. Thank you. More

I went in an explained that I had a $500 per month car payment and wanted to reduce it to under $250. I walked out with a car I liked and a payment of $238. There was no pressure to go hight. I was very s payment and wanted to reduce it to under $250. I walked out with a car I liked and a payment of $238. There was no pressure to go hight. I was very satisfied with the service! More

I had an incredibly pleasant experience. Chip Braden was very knowledgeable, cheerful, and not pushy or overbearing. He asked what I was interested in, let me test drive both vehicles, and then let me decid very knowledgeable, cheerful, and not pushy or overbearing. He asked what I was interested in, let me test drive both vehicles, and then let me decide which I had settled on without attempting to steer me either way. Once my decision was made, he worked with me to acquire a price (new vehicle and trade-in) that was acceptable to me. As I was paying cash, the dealership was very amiable to close the deal (paperwork, etc) on Saturday and wait for me to pull the funds together for a delivery the following week. When I was ready to pick up the vehicle, I spent roughly an hour turning in my trade, signing the appropriate documents, transferring title/plates etc, and leaving the dealership. Overall, the shortest amount of time and least hassle I've ever had while purchasing a new vehicle (I've bought new Fords, Chrysler, and Nissan vehicles in the past). In the end, I had to finance part of the transaction, and Mr. Jeff Cox was also involved. As with Mr. Braden, his part was also fast, easy, and pleasant. The forms were all readily present, explained, and in order for signature. At the end, Chip arranged my first maintenance visit (5,000 mile), explained the vehicle features, and even set-up the BlueTooth feature on the radio for my phone. Like I mentioned earlier, fastest/easiest/least painful experience I've ever had for a new car. We will definitely return when it's time to replace my wife's car. More

Everyone we meet at Newbold was very friendly. They must treat their employees very well for them to be so happy. Mr. Chip Braden made the experience of buying our new RAV4 the best car buying experience we treat their employees very well for them to be so happy. Mr. Chip Braden made the experience of buying our new RAV4 the best car buying experience we have ever had. He knows the product and is patient and takes as much time as needed when showing you a car. We highly recommend anyone looking for a new Toyota to go see Chip at Newbold. More