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Newbold Toyota

O'Fallon, IL

4.0
1,571 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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Showing 1,571 reviews

September 17, 2011

Very fast and friendly service. A+ for Paula Louis , the sales consultant you are best at what you do..see you soon for more cars. More

by Anilpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Louis
September 17, 2011

I came to Newbold Toyota to buy my first new car. Gary found one for me that met my requirements for durability, longevity, price, warranty, and gas mileage. As someone whose job involves a lot of driving More

by Katie_Schares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cruise
September 16, 2011

This is our second Toyota and we have been very impressed with the cars and the dealers. Gary Cruise was great. He was very helpful and friendly and did not mind taking the extra time to make sure we got the More

by tomrickard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cruise
September 13, 2011

We have purchase 14 cars from Newbold Toyota/BMW, Mr. Mark Wakeford. We trust everyone at this dealership and always feel they are giving us the best deal possible. We moved to Florida four years a More

by ebfenster29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford, Mark Wakeford
September 10, 2011

I admit that I was not mentally prepared to purchase a car when my wife and I came to the dealer. Our intent was to canvas the dealerships in the area that sold Toyota SUVs and compare prices. As my wif More

by newlifemusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Gary Cruise
September 08, 2011

We would rate Niebold Toyota to everyone if you are looking for a new or used car and want a great experience while searching for it and closing the purchase Our experience with Dan Molitor during o More

by LouClauson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Molitor and Tony Hopkins
September 08, 2011

WHEN ME AND MY WIFE GO LOOKING FOR CARS, WE TRY SEVERAL DIFFERENT DEALERS AND SEE WHICH ONES ACTUALLY WANT TO SELL TO US, SO WE WALK AROUND LOOKING AT ALL THE CARS AND SEE HOW LONG IT TAKES FOR THEM TO COM More

by dbstotty65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cruise
September 07, 2011

Every time I go to New Bold I get great customer service from Jenny Reinhardt. On one occasion she helped me solve the problem myself. It always makes a difference and it builds trust when you know the de More

by johnissia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Reinhardt
September 02, 2011

Sales staff was very helpful and friendly. Staff found us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a gre More

by wodochek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Gary
Sep 12, 2011 -

Newbold Toyota responded

Thank you for taking the time to write this review. We are so happy to hear of your satisfaction with Newbold Toyota and particularly James and Gary. We look forward to the opportunity to serve your future automotive needs. Congratulations on your new SUV! Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion O'Fallon, IL

September 01, 2011

Ross fixed an annoying feature on my Prius. Nobody else had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. More

by tmhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 12, 2011 -

Newbold Toyota responded

Thank you for sharing your experience with us! Ross is a great member of the Newbold Toyota Service Team and we're thrilled to hear you experienced this as well. We look forward to the opportunity to serve your automotive needs again in the future. Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion O'Fallon, IL 62269

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