Newbold Toyota
O'Fallon, IL
Filter Reviews by Keyword
By Type
Showing 1,571 reviews
I came to Newbold Toyota to buy my first new car. Gary found one for me that met my requirements for durability, longevity, price, warranty, and gas mileage. As someone whose job involves a lot of driving found one for me that met my requirements for durability, longevity, price, warranty, and gas mileage. As someone whose job involves a lot of driving, I needed a quality vehicle quickly, and that's exactly what I got. More
This is our second Toyota and we have been very impressed with the cars and the dealers. Gary Cruise was great. He was very helpful and friendly and did not mind taking the extra time to make sure we got the with the cars and the dealers. Gary Cruise was great. He was very helpful and friendly and did not mind taking the extra time to make sure we got the car we wanted. I would recommend Newbold Toyota and Gary Cruise to anyone. More
We have purchase 14 cars from Newbold Toyota/BMW, Mr. Mark Wakeford. We trust everyone at this dealership and always feel they are giving us the best deal possible. We moved to Florida four years a Mark Wakeford. We trust everyone at this dealership and always feel they are giving us the best deal possible. We moved to Florida four years ago. There are a number of Toyota dealerships close to where we live, but I still drive back to Illinois to get our cars. In the past four years, we have gone back and purchased five new cars. We don't feel a need to shop anywhere else. More
I admit that I was not mentally prepared to purchase a car when my wife and I came to the dealer. Our intent was to canvas the dealerships in the area that sold Toyota SUVs and compare prices. As my wif car when my wife and I came to the dealer. Our intent was to canvas the dealerships in the area that sold Toyota SUVs and compare prices. As my wife and I searched the Newbold dealership, Mr. Cruise was at our service right away. He stood in the sprinkling rain with us as we examined four SUVs. He determined our needs and our price range and invited inside to discuss our options. He went back and forth with the finance officer to get a deal that worked for us and he ensured our car was fueled up and ready to go as before we drove off with our new purchase. More
We would rate Niebold Toyota to everyone if you are looking for a new or used car and want a great experience while searching for it and closing the purchase Our experience with Dan Molitor during o looking for a new or used car and want a great experience while searching for it and closing the purchase Our experience with Dan Molitor during our purchase of a 2008 Toyota Avalon was such a pleasant one. Dan was very knowledgeable and took the time to explain anything that we asked about. Although we arrived at 5:30 in the evening at the beginning of a holiday weekend, he did not rush us or make us feel that we were coming at an inconvenient time. We plan to keep our new purchase for a number of years but when the time does come to replace it, we only hope we find a sales person like Dan to assist us. Although we live in the west county area of St. Louis, the drive was well worth it to have the easy and comfortable experience such as the one we had. Thanks Dan! When we had made the decision to purchase the car, Tony Hopkins helped us with all of the closing paperwork and was also very pleasant to work with and explained each and every paper that we needed to sign, making sure we received a copy of each one for our records. Everything went smoothly and quickly. The whole experience was great! n.clauson grover, mo More
WHEN ME AND MY WIFE GO LOOKING FOR CARS, WE TRY SEVERAL DIFFERENT DEALERS AND SEE WHICH ONES ACTUALLY WANT TO SELL TO US, SO WE WALK AROUND LOOKING AT ALL THE CARS AND SEE HOW LONG IT TAKES FOR THEM TO COM DIFFERENT DEALERS AND SEE WHICH ONES ACTUALLY WANT TO SELL TO US, SO WE WALK AROUND LOOKING AT ALL THE CARS AND SEE HOW LONG IT TAKES FOR THEM TO COME OUT TO US, WE BARELY WERE EVEN IN THE PARKING LOT AND ALONG CAME GARY CRUISE, HE WAS AWESOME, MADE US FEEL RIGHT AT HOME, THE FINANCE MANAGERS AND EVERYONE INVOLVED IN MAKING THIS HAPPEN, WE SALUTE YOU More
Every time I go to New Bold I get great customer service from Jenny Reinhardt. On one occasion she helped me solve the problem myself. It always makes a difference and it builds trust when you know the de from Jenny Reinhardt. On one occasion she helped me solve the problem myself. It always makes a difference and it builds trust when you know the dealer is not taking advantage of you but really wants to maintain the health of your car and the relationship. I've never had to wait long at all. It is a plus to have timeliness of repair and great customer service. I am still a very happy Toyota customer. More
Sales staff was very helpful and friendly. Staff found us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a gre us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a great experience! More
Ross fixed an annoying feature on my Prius. Nobody else had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. More






