Newbold Toyota

We were pleased with the service we received from this dealer. The staff were all friendly and seemed eager to be of assistance. Our sales representative has been good to work with on followup. dealer. The staff were all friendly and seemed eager to be of assistance. Our sales representative has been good to work with on followup. More

The whole experience with Newbold Toyota was fantastic.....Paula was very friendly and helpful and addressed all of our questions professionally and courteously.....this was our second car purch fantastic.....Paula was very friendly and helpful and addressed all of our questions professionally and courteously.....this was our second car purchase from them, and I am quite sure we will go back. Newbold makes car buying and trading a car a quality experience! More

Our experience with Paula was great, she explained everything in detail and even washed our car herself, so we could leave faster. She was very friendly and helpful. everything in detail and even washed our car herself, so we could leave faster. She was very friendly and helpful. More

Pleasant experience with all the personnel I talked with. Chip was courteous and very informative; answered all the questions I had. He was attentive and willing to please. I have been a customer of New Chip was courteous and very informative; answered all the questions I had. He was attentive and willing to please. I have been a customer of Newbold Toyota for several years. I have never had a negative experience and have always been treated couteously. More

I used to dread the car buying experience until I went to Newbold Toyota where I just bought a 2011 Toyota Camry. It was the best experience I have ever had buying a new car! I am 58 years old and have bou Newbold Toyota where I just bought a 2011 Toyota Camry. It was the best experience I have ever had buying a new car! I am 58 years old and have bought many cars in my life. The salesman was fantastic! He drove all the way from O'Fallon to Edwardsville to pick me up at Enterprise Leasing. He even drove me to my house to get my car title. I was so impressed with his willingness to go the "extra mile." Then I could not believe the great deal that I got on my car (0% financing). You can't get a better deal than that. The finance manager was also very helpful in explaining the numbers and the advantage of the maintenance plan. If I take my car in for service I get a rental car to drive. How great is that? I also get free oil changes and tire rotations. You have got to give this dealership a try. I promise that you will not be disappointed! More

John Scheib spent a lot of time with us to let us test drive and experience the Prius we ended up buying. This amount of time and his knowledgeable information helped overcome our unfamiliarity with this drive and experience the Prius we ended up buying. This amount of time and his knowledgeable information helped overcome our unfamiliarity with this wonderful, complicated vehicle, and make a decision to purchase. Tony Hopkins in the Finance department was most efficient and streamlined the paperwork process for us. We had not purchased a new vehicle in over 16 years... Newbold helped make this complex process a most pleasant experience. Thank you. More

I cannot recommend going to Newbold based on an experience I had with them. I went there to trade-in my wife's Camry for a new Camry. The salesman seemed bothered by us. He did not negotiate a pr experience I had with them. I went there to trade-in my wife's Camry for a new Camry. The salesman seemed bothered by us. He did not negotiate a price for trade-in with us. He scoffed when we tried to up the offer, he simply said "It has a big crack in the windshield". Not only did we get a better trade-in price by the Honda dealership down the road, but there was no mention that the crack in the windshield would bring down the value of the car. Because of this interaction, we went to another dealer, and are more than satisfied with our decision not to buy a car from that salesman. In his defense, maybe he was having a bad day, but first impressions are lasting impressions. I cannot knock Toyota for there products, I know several people that have them and they are great cars, but because of my day with that salesman, I could not in good conscience purchase something from him. He lost more than one sale that day. We have since purchased two cars from the dealership that we left Newbold to go see that day. More