Newbold Toyota
O'Fallon, IL
Filter Reviews by Keyword
By Type
Showing 1,623 reviews
Sales staff was very helpful and friendly. Staff found us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a gre us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a great experience! More
I love this dealership and the people that work there. They have been so helpful, honest and have gone above and beyond in helping me purchase my new RAV4. Paula Lewis and Keith Chapman are star employee They have been so helpful, honest and have gone above and beyond in helping me purchase my new RAV4. Paula Lewis and Keith Chapman are star employees! I have been back for my regular maintenance work (ie. oil change, tire rotation) and they treat me like a celebrity. I wouldn't buy a car anywhere else! More
Ross fixed an annoying feature on my Prius. Nobody else had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. More
Nick Erlinger met us with a Large Smile and with information that we were thinking to ask to buy a car. Nick seated use at table and answer all our question for buying a car and also gave us infor information that we were thinking to ask to buy a car. Nick seated use at table and answer all our question for buying a car and also gave us information about other automobile that was available for us to pick from. Nick was very intelligent about our old car that we were turning into him. He also was very patient in explaining everything on the car that we wanted to buy. I thank he was and excellent salesman. When it is time to have a check on our new car he said to telephone him and he would be glad to help us in anyway he could. More
Mike was very helpful and informative. I had a lot of questions and test drove several vehicles and he answered all of my questions. When it came time to deal, the process was fairly quick and I got the questions and test drove several vehicles and he answered all of my questions. When it came time to deal, the process was fairly quick and I got the SUV I wanted at a great price. Love the car and love the deal. Highly recommend. More
Paula Louis was very knowledgeable about the features of the Prius. She helped me make a decision on wich car to choose based the the features that would be important to us. She pointed out pros and cons an the Prius. She helped me make a decision on wich car to choose based the the features that would be important to us. She pointed out pros and cons and was very patient while I decided. I tend to take a long time to make up my mind and she didn't make me feel pressured. Felt we got a fair price even tho there wasn't much wiggle room from the sticker. More
Newbold Toyota was my first choice when deciding where I wanted to purchase a used car from. Chip greeted me upon arrival and was very helpful throughout the entire process! We were able to find the perfect wanted to purchase a used car from. Chip greeted me upon arrival and was very helpful throughout the entire process! We were able to find the perfect car for me, a 2007 Toyota Solara. I was very pleased with the overall experience! More
They were very friendly accomodating to what I needed. They also allowed me to test drive and sat down and talked with me of what I was thinking as a buyer. They were honest and forth right with all info They also allowed me to test drive and sat down and talked with me of what I was thinking as a buyer. They were honest and forth right with all information on the car. I even worked with more then just one person because the sales rep. I was working with had to step out someone else helped me. I would refer anyone to them for sales used and/or new and also they have always been great with auto work for me as well. More
When it came to purchasing my new car from Newbold Toyota; it was a no brainer; we purchased a New Toyota Camery form Newbold Toyota in 2007 and was highly impressed by the salesman, financing, and Ne Toyota; it was a no brainer; we purchased a New Toyota Camery form Newbold Toyota in 2007 and was highly impressed by the salesman, financing, and Newbold Toyota's service that provided o for our car. When our Camery was recently rear-ended and totaled, we really never questioned where our replacement car would be purchased, the question was what to purchase. Upon arrival at Newbold Toyota, we were greeted by Mr Chip Braden, who's patience was geniune and understanding. He listened to our needs, showed us used and new vehicles;toyota and non toyota brands; explained advantages and disadvantages, and helped us settle for our new Toyota Sienna Mini Van. Mrs Braden was very up to date on Toyota brands, reputation, and services; explaining that since our 2007 Camery purchase Toyota commitment, dependibility, value and service to its customer has only grown bigger and better; maintenance, warrenties and cost comparison to non Toyota product. Mr Chip Braden's friendliness, geniune huminist demeanor,and knowledge of Toyota products and service actually this a very enjoyable experience, and when we are in the market to purchase our next Toyota, it will be from Newbold Toyota and we sincerely love to have Chip as our salesman. V/r The Haneys Belleville, IL More





