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Newbold Toyota

O'Fallon, IL

4.3
1,590 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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Showing 1,590 reviews

July 02, 2019

New van for the wife! Friendly helpful salespeople Josh and Damon! Got us in and out as quick as they could! Let my wife make the decisions on her New Van and what she want More

by MICHELE_VANDEHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Josh Roseke
July 01, 2019

Incomplete Went in for recall and reported a 2nd issue with aux plug in center counsel not working. Recall was completed and aux was not. Apparently mechanic ch More

by codydozer84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeanine Johnston
July 01, 2019

The visit was ok, as is the case, things were handled as exp I think there could have been a better exchange value for my vehicle. More clarity needs to be incorporated in to the pricing. The amounts thought t More

by mrmusic587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford, Robert Kavran, Terry Grider, Micah Miranda
July 01, 2019

A+ 10/10 easy would recommend and buy again I would recommend Newbold toyota. New car buying process was easy, fair and efficient. Newbold was accommodating and made the process streamlined. I w More

by GLOVER28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Roseke
June 30, 2019

Used car purchase Very happy with my experience at Newbold. Never felt pressured or rushed and Mike and David and the rest of the staff were incredibly helpful. Got a T More

by EMMAMA1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, David Twigg
June 30, 2019

Unsolved problem I was told that the air leak I’ve been hearing on the drivers side window is nonexistent. I beg to differ so I guess I’ll have to give a poor review More

by ELAINE.LAMPE
Recommend Dealer
No
Employees Worked With
Jake Creek
June 29, 2019

Excellent experience shopping for new car. I did not have any experience shopping for a new car. Nick from Newbold Toyota made it easy and made me comfortable with the transactions. More

by MARTINMJ69
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
June 29, 2019

Very comfortable to work with. Dave was very knowledgeable. He was upfront when answering questions and best of all very personable. I would. Encourage others to check out the Ne More

by MG6105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Grider, Dave Stevens
June 29, 2019

Oil Cahnge and New Tires I went in for a regularly scheduled oil change and after the 24 point inspection they recommended that I needed new tires. The rep was very good givin More

by MICHAEL.HARRISON.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
June 29, 2019

Very professional Everyone was busy and working check in was quick and informative not sure how long it took to do the oil change because we dropped the 4Runner off More

by ANDERSONHUMBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Creek, Shawn Karfs, Jim Allen, Chris Newbold
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