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Newbold Toyota

O'Fallon, IL

4.3
1,590 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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Showing 1,590 reviews

June 28, 2019

Awesome Service I HATE the car buying experience. This was a truly different experience. This was service. This was smooth and centered on finding me the best car More

by CAROL.BASLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stiegman, Terry Grider, Damon Harkins
June 28, 2019

Great customer service!! A great experience. Wonderful customer service. George took his entire day to help us find just the right vehicle for our needs. He was thorough and More

by KRISTEN.SCHINDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mohan, George Page, Terry Grider
June 27, 2019

Great. Service! Professional service outstanding customer support support! I will continue to bring my car there for servicing. They also give a free wash which i More

by babbles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
June 27, 2019

Service for Lexus Staff was very polite and helpful Answered all my questions. Able to get an appointment within a couple of days. It would be nice to get a car wash More

by PCVINCENT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allen
June 25, 2019

Excellent service Service all of my vehicles here. Always have a wonderful experience. Wouldn’t go anywhere else for service. Will continue to be a loyal service cust More

by MATTMOHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Newbold
June 24, 2019

Maintenance Great customer service and solid work! Wait time was expected for maintenance needed to be done. Jeanine was very helpful and friendly. Will be bringi More

by a11ymae587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
June 24, 2019

Excellent customer service and focus We traded a 2016 Highlander for a 2019 Camry. The salesman was very professional and courteous to our needs and went above and beyond in getting us t More

by BOBBYF15E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Roseke
June 24, 2019

Maintenance check Great service! Always thorough and helpful! Wait time was appropriate for the services being done. Jeanine is super friendly and a pleasure to work w More

by blackburnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger, Jeanine Johnston, Shawn Karfs
June 22, 2019

Fast & Thorough! Everyone is friendly and helpful throughout the dealership. The waiting area is clean, well lit and provides coffee, tea, water and plenty of reading More

by sicilian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
June 22, 2019

Outstanding Service Advisor My service advisor (Shawn Karfs) is why I keep coming back. However, OEM parts are much cheaper via online sales and the cost of maintenance is getti More

by Toyota Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
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