Newbold Toyota
O'Fallon, IL
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Fairly simple purchase process The only thing that could have been done better was to provide the floor mats for the new vehicle. We should not drive away in a new vehicle without The only thing that could have been done better was to provide the floor mats for the new vehicle. We should not drive away in a new vehicle without floor mats. More
Overall a pleasant purchase We purchased a 2019 Highlander Limited. Josh was an amazing sales person. There was no pressure, answered all of our questions, gave us the space we We purchased a 2019 Highlander Limited. Josh was an amazing sales person. There was no pressure, answered all of our questions, gave us the space we needed to discuss on our own, and even sacrificed his foot to show that the automatic tailgate would stop if something was in the way (like a toddler). Would definitely recommend this dealership and Josh. More
Great used car buying experience it was great meeting and working with Damon Harkins (sales) and Brian Bechtel (finance) to purchase my used car from Newbold. I found the car online, it was great meeting and working with Damon Harkins (sales) and Brian Bechtel (finance) to purchase my used car from Newbold. I found the car online, called the dealership Monday morning and they had it ready for me to test drive when i got there. I was out of there in a couple of hours with a financed deal and a great rate on the car! I will definitely consider making the drive from St Louis to Newbold Toyota in the future when iam back in the market for my next car purchase. More
Toyota Sienna Great dealership! Love our salesman, Nick Erlinger, and master mechanic, Manny Guiterrez. Both top notch! Didn’t need service today, but Manny G saw u Great dealership! Love our salesman, Nick Erlinger, and master mechanic, Manny Guiterrez. Both top notch! Didn’t need service today, but Manny G saw us and came over to say hello! Great guy! Also have enjoyed Kim, Jim, and Jeanine! Helpful and friendly! More
Good Car Buying Experience The car salesman (Dave Stevens) was very knowledgeable and courteous. The negotiating was relatively short and pain-free. Ultimately, they got close t The car salesman (Dave Stevens) was very knowledgeable and courteous. The negotiating was relatively short and pain-free. Ultimately, they got close to the price we were willing to pay, so we accepted. The finance portion (Robert Kavran) was a little cumbersome with all the extended warranty, special wax, etc offers. I would imagine this happens at all dealers. Robert was not pushy or anything. He laid out what was available and we mostly declined everything. Overall, a good experience. More
Best car buying experience Dave Stevens has been the best car salesman I’ve ever dealt with! He was super friendly, knowledgeable, and never pressured you into anything. I’ll be Dave Stevens has been the best car salesman I’ve ever dealt with! He was super friendly, knowledgeable, and never pressured you into anything. I’ll be sure to hit him up for any future cars and I would highly recommend him!! He has turned us into a Toyota family! More
Efficient and easy I sent a email from the Newbold web site and was answered in minutes with a call from Damon our sales person. Told him I wanted some real numbers on a I sent a email from the Newbold web site and was answered in minutes with a call from Damon our sales person. Told him I wanted some real numbers on a Highlander before I drove 50 miles to the dealership and he was very straight forward. Got there and the car we talked about was sitting in the front of the dealership ready to test drive. Fifteen minutes after I got back we had a deal and was turned over to Robert who made the rest of the transaction a breeze. Thanks guys. Rick More
Great Undray was very helpful and patient. He made sure the vehicle was street ready before I left the dealership. Everyone therr are like family and nice Undray was very helpful and patient. He made sure the vehicle was street ready before I left the dealership. Everyone therr are like family and nice More
Great purchase experience The sales associate was very friendly and knowledgeable. He was willing to negotiate to make a fair deal that met out needs. Overall, a great buying e The sales associate was very friendly and knowledgeable. He was willing to negotiate to make a fair deal that met out needs. Overall, a great buying experience! More
Great service My sales person Damon was very informative And patient with all my questions and concerns ; Along with the finance manager Brian . I couldn’t be happi My sales person Damon was very informative And patient with all my questions and concerns ; Along with the finance manager Brian . I couldn’t be happier with my new Camry . Thank you ! More






