Newbold Toyota
O'Fallon, IL
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Friendly We were greeted by Nick opening the showroom door and welcoming us...We informed him of the car we were interested in looking at, and he immediately h We were greeted by Nick opening the showroom door and welcoming us...We informed him of the car we were interested in looking at, and he immediately had it run thru the carwash, and brought up front..He then, explained all the features of the car, and what the cost would be...We went for a test drive, where he explained every detail about the car... When the decision to purchase was made, we dealt with Robert, who was also very friendly and helpful..All things mentioned above, made for a very pleasant experience. More
Quick easy purchase Loved the vehicle, the process was easy. However I was misinformed on one point - the 2019 Highlander is not compatible with Apple CarPlay, the 2020 i Loved the vehicle, the process was easy. However I was misinformed on one point - the 2019 Highlander is not compatible with Apple CarPlay, the 2020 is. Had I’d known I may have waited on the 2020. A bit disappointing. Otherwise really love the car and customer service. More
Great toyota dealer!!! I drove miles to get here and had the best dealer experience I've ever had. They were never pushy and didn't try to get me to buy a bunch of items I d I drove miles to get here and had the best dealer experience I've ever had. They were never pushy and didn't try to get me to buy a bunch of items I didn't need. Would recommend checking this place out if you are within the 100 mile range. More
Had a very good buying experience! Great buying experience with David Twigg, he was not pushing me in any way. Answered all my questions, he even set up the radio stations for me. I wor Great buying experience with David Twigg, he was not pushing me in any way. Answered all my questions, he even set up the radio stations for me. I worked with Robert on the finance part and he did not try to push the extras, I told him the ones I wanted and that was it. I have only dealt with one other auto dealer and this experience was by far better. More
I'm very happy with the whole experience! Great customer service. Josh walked me through the process every step of the way. He also coord with Brian to make the finance piece go as fast and ea Great customer service. Josh walked me through the process every step of the way. He also coord with Brian to make the finance piece go as fast and easy as it could be. I'm very happy with the whole experience. More
An excellent job Consummate professionals, I would recommend if someone is searching for a new or used Toyota vehicles. Everyone was friendly and accommodating, with Consummate professionals, I would recommend if someone is searching for a new or used Toyota vehicles. Everyone was friendly and accommodating, with no pressure to buy. More
Good place to buy a truck I found a truck that I liked and was in and out in under 2 hours from start to finish. Really easy experience purchasing a car from here. I found a truck that I liked and was in and out in under 2 hours from start to finish. Really easy experience purchasing a car from here. More
No pressure Dave helped me when I asked but didn't make me feel pressured nor was he calling and bothering me all the time when I was deciding on a vehicle. Once Dave helped me when I asked but didn't make me feel pressured nor was he calling and bothering me all the time when I was deciding on a vehicle. Once i was ready he was very helpful More
Great experience We found the perfect car with no pressure, they made it really easy and we are very happy. Would recommend to my friends and family We found the perfect car with no pressure, they made it really easy and we are very happy. Would recommend to my friends and family More
Friendly and hassle free Great dealer to work with. Would highly recommend to friends and family. Great experience and low pressure. Went out of their way to make sure we were Great dealer to work with. Would highly recommend to friends and family. Great experience and low pressure. Went out of their way to make sure we were happy More






