
Newbold Toyota
O'Fallon, IL
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1,568 Reviews of Newbold Toyota
First Class Experience Very professional operation! No stress or pressure; just information delivered in a friendly atmosphere. Top shelf buying experience. Nick and Josh w Very professional operation! No stress or pressure; just information delivered in a friendly atmosphere. Top shelf buying experience. Nick and Josh were both fantastic and fun to work with! More
Fantastic buying experence!! The sales women, Amanda Hall, found us exactly what we wanted. She listened and brought several car options for us to look at without us specifically The sales women, Amanda Hall, found us exactly what we wanted. She listened and brought several car options for us to look at without us specifically asking. She knew what we wanted before we did.. Worked with us to get the deal done.. Love our new Highlander... Thanks Newbold Toyota and especially Amanda Hall.... More
New Toyota Owner Newbold had great customer service and were quite knowledgeable. We were able to come to a fair price on the car and warranty. Thank you! Newbold had great customer service and were quite knowledgeable. We were able to come to a fair price on the car and warranty. Thank you! More
Amazing service, best Vehicles For the fourth time in three years we have had an absolutely wonderful experience and have received the exact vehicle with every option we want From For the fourth time in three years we have had an absolutely wonderful experience and have received the exact vehicle with every option we want From Newbold Toyota. Amanda is simply amazing and we will continue to recommend her and buy from her ourselves! More
everyone was excellent except for one person our salesman . I give them a rating of 99% for the people working their as they went out of their way to help us. and worked things out. I give them a rating of 99% for the people working their as they went out of their way to help us. and worked things out. More
Friendly low stress experience Buying a new car can sometimes be a bit stressful, but David Twigg and the folks at Newbold Toyota made it a friendly experience. Everyone was helpfu Buying a new car can sometimes be a bit stressful, but David Twigg and the folks at Newbold Toyota made it a friendly experience. Everyone was helpful and professional, that is why this is my third new car purchased at Newold. More
Repeat buyer Took 2003 Tundra in for repairs. Repairs were mounting up too high. Bought 2019 Tacoma instead. Have bought multiple vehicles with Nick as salesman. B Took 2003 Tundra in for repairs. Repairs were mounting up too high. Bought 2019 Tacoma instead. Have bought multiple vehicles with Nick as salesman. Brian, closing docs, was good. Paid $92 for estimate on repairs that would have been applied to repairs if I had done that. Think I should have been able to apply that to purchase of new vehicle instead? I don't know the name of employee in service dept. More
Excellent job On a scale to one and 10 of service and everything else with the dealership and the people that were there and the purchase of my new truck I would sa On a scale to one and 10 of service and everything else with the dealership and the people that were there and the purchase of my new truck I would say 100. I couldn’t be more happy with the truck and everything else so they did a good job up there at the Newbold in O’Fallon. Thank you Kevin Buchek More
Great buying experience Our salesman, Nick Erlinger was very personable and was knowledgeable about the Toyota Highlander we were interested in purchasing. Nick made the buyi Our salesman, Nick Erlinger was very personable and was knowledgeable about the Toyota Highlander we were interested in purchasing. Nick made the buying experience very positive without the salesman games played at other dealerships. Robert Kavran in Finance finalized the closing paperwork and explained all options available on extended warranties. Additionally Tim in the parts department was very helpful in picking out floor mats. Excellent team. More
Great experience! We had a great experience at Newbold Toyota. Amanda was so friendly and helpful. The car was just as described online and exactly what I wanted. The f We had a great experience at Newbold Toyota. Amanda was so friendly and helpful. The car was just as described online and exactly what I wanted. The finance department was timely and helpful and answered all of our questions. We are very happy with our car and would definitely recommend Newbold. More