
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Highlander Craig and Matt were very understanding and accommodating as we were purchasing a new vehicle after our loved Sienna was totaled. They worked with us a Craig and Matt were very understanding and accommodating as we were purchasing a new vehicle after our loved Sienna was totaled. They worked with us and were very patient as we decided what we wanted and in waiting on our insurance company. Happy to say I now have the new car owner excitement! More
Service I brought in my 2001 Sienna for a check engine diagnostics and was treated professional with utmost efficiency by my service advisor James Allen. He w I brought in my 2001 Sienna for a check engine diagnostics and was treated professional with utmost efficiency by my service advisor James Allen. He was very helpful in ordering the parts needed, walked me through all the options. A job exceptionally well done by Jim More
New Sienna Micah Miranda was a pleasure to deal with. He listened to our requirements and brought up exactly the car we were looking for with all (and only) the Micah Miranda was a pleasure to deal with. He listened to our requirements and brought up exactly the car we were looking for with all (and only) the features we wanted. All of the purchase steps were handled expeditiously with no hassles. He walked us through all the electronic features of the van and helped us program the phones and garage door opener to properly interface with the van's electronics. He took the time to explain all of the van's features and system's functioning. We never felt rushed or pressured at any step in the process. We are completely satisfied customers. More
Bought a new car Matthew Endres was wonderful!! He did his best to meet our budget while giving us all options. He made it a great experience. I would absolutely go b Matthew Endres was wonderful!! He did his best to meet our budget while giving us all options. He made it a great experience. I would absolutely go back to him. More
Toyota Rav4 Chase was our salesman and I can't say enough good things about our experience buying a car at Newbold Toyota. Great experience would come back again Chase was our salesman and I can't say enough good things about our experience buying a car at Newbold Toyota. Great experience would come back again More
first toyota I"ve ever bought in my 60's sonny swearingen and mike rogers were the best. this has been the best way that we have ever bought a car in our life they were very nice made this s sonny swearingen and mike rogers were the best. this has been the best way that we have ever bought a car in our life they were very nice made this so easy and we are very happy with the hole process. thanks again sonny and mike More
Worth the drive from St Louis We worked with Sonny to purchase a 2016 Toyota 4 Runner. Price was fair, low pressure sales, and fair deal for our trade in. We called first prior We worked with Sonny to purchase a 2016 Toyota 4 Runner. Price was fair, low pressure sales, and fair deal for our trade in. We called first prior to driving 30 miles from St Louis area and Sonny was honest about what he had available. More
Great service! Bought another car from Mark Wakeford! Have bought several cars from him over the years and have always had a great experience. I have referred family Bought another car from Mark Wakeford! Have bought several cars from him over the years and have always had a great experience. I have referred family members and friends to him. He has always made buying a car less stressful. Service has always been top notch. Thanks again! More
Quality of service was great! Just bought a new Toyota Corolla and I love it. This makes my 5th Toyota and I really like them. I was impressed at how easy and fast it was to buy Just bought a new Toyota Corolla and I love it. This makes my 5th Toyota and I really like them. I was impressed at how easy and fast it was to buy a new one. Mark Wakeford was personable, knowledgeable and easy to work with. I love that everything was took care of for me in such a fast and easy process. I liked not having to deal with sales tax/buying plates. That was all taken care of by them. I walked into that dealership not really intent on buying a new car yet, just scouting for the future, but after a couple of hours I was driving my new Corolla home. This is my second time going to Newbold and it is by far the easiest and best dealership I have been to. More
Superior customer service I was very stressed as my 2000 Camry had been totaled because someone hit my car. The damage was cosmetic but because of the age of the car,it was to I was very stressed as my 2000 Camry had been totaled because someone hit my car. The damage was cosmetic but because of the age of the car,it was totaled. I had not considered buying a new car at this time, but decided since the newer cars have more safety features , I would purchase one.. I had planned on keeping my car until It started having problems or reached 200,000 miles. Mark Wakeford took the time and patience to help me.. He listened carefully to what I needed and helped me to make a decision. He was very friendly and knowledgeable and very patient with me.. I purchased a 2016 Toyota Corolla and I just love driving it. It has everything I need. I couldn't be more pleased than I am with this experience at Newbold Toyota. Everyone was very friendly and helpful. Mark went throuh everything with me and paired up my I-phone when I came in to pick the car up. Also very pleased with my experience with Matt Mohan in finance. He was very friendly and very helpful. More