Back

Newbold Toyota

O'Fallon, IL

4.1
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

Directions

By Type

1,564 Reviews of Newbold Toyota

September 07, 2011

Every time I go to New Bold I get great customer service from Jenny Reinhardt. On one occasion she helped me solve the problem myself. It always makes a difference and it builds trust when you know the de More

by johnissia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Reinhardt
September 02, 2011

Sales staff was very helpful and friendly. Staff found us the car we wanted and met our needs. The Newbold team was able to quickly process the sale and get us on the road driving our new SUV. Had a gre More

by wodochek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Gary
Sep 12, 2011 -

Newbold Toyota responded

Thank you for taking the time to write this review. We are so happy to hear of your satisfaction with Newbold Toyota and particularly James and Gary. We look forward to the opportunity to serve your future automotive needs. Congratulations on your new SUV! Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion O'Fallon, IL

September 01, 2011

Ross fixed an annoying feature on my Prius. Nobody else had the skill required. He fixed a manufacturing software problem, that no one else had any idea how to correct. More

by tmhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 12, 2011 -

Newbold Toyota responded

Thank you for sharing your experience with us! Ross is a great member of the Newbold Toyota Service Team and we're thrilled to hear you experienced this as well. We look forward to the opportunity to serve your automotive needs again in the future. Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion O'Fallon, IL 62269

September 01, 2011

I love this dealership and the people that work there. They have been so helpful, honest and have gone above and beyond in helping me purchase my new RAV4. Paula Lewis and Keith Chapman are star employee More

by weezy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Lewis, Keith Chapman
Sep 12, 2011 -

Newbold Toyota responded

On behalf of Newbold Toyota, we would like to thank you for taking the time to share your thoughts online. We strive for excellence in service before, during and after the sale and are so glad to hear that you have experienced this from Paula and Keith. We hope that you are still enjoying your RAV4. We look forward to serving your future automotive needs for years to come! Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion O'Fallon, IL 62269

August 31, 2011

Paula Louis was very knowledgeable about the features of the Prius. She helped me make a decision on wich car to choose based the the features that would be important to us. She pointed out pros and cons an More

by khack07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Louis
Aug 31, 2011 -

Newbold Toyota responded

Thank you for taking the time to write this review. We are so happy to hear of your satisfaction with Newbold Toyota, and especially with Paula. We look forward to the opportunity to serve your future automotive needs. Congratulations on your new Prius! Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion

August 31, 2011

Mike was very helpful and informative. I had a lot of questions and test drove several vehicles and he answered all of my questions. When it came time to deal, the process was fairly quick and I got the More

by bobwac79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmitt
Sep 12, 2011 -

Newbold Toyota responded

On behalf of Newbold Toyota, we would like to thank you for taking the time to share your experience. We are happy to hear that you are enjoying your new vehicle, and that Mike Schmitt could help get you into the SUV that you love. If you should ever have any questions or need anything, please do not hesitate to contact us. Congratulations! Dianna Stogner Business Development Center Mgr. Newbold Toyota BMW Scion O'Fallon, IL 62269

August 31, 2011

I had a great experience with Paula and when I took the Prius in for it's first tire rotation. They were very nice and fast. More

by Cjudy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Louis
Sep 12, 2011 -

Newbold Toyota responded

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Paula and Newbold Toyota, and it is great to hear that we already have had the opportunity to handle your service needs. We look forward to serving your automotive needs again in the future. Congratulations on your new Prius! Sincerely, Dianna Stogner Business Development Ctr. Manager Newbold Toyota BMW Scion O'Fallon, IL 62269

August 31, 2011

Nick Erlinger met us with a Large Smile and with information that we were thinking to ask to buy a car. Nick seated use at table and answer all our question for buying a car and also gave us infor More

by wreynolds12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger, Nick Erlinger
Sep 12, 2011 -

Newbold Toyota responded

Thank you for taking the time to share your thoughts online about Newbold Toyota and Nick Erlinger. We are happy to hear you had such a good experience. We look forward to helping you with all of your future automotive needs. Enjoy your new car! Dianna Stogner Business Development Center Mgr. Newbold Toyota BMW Scion O'Fallon, IL 62269

August 30, 2011

Newbold Toyota was my first choice when deciding where I wanted to purchase a used car from. Chip greeted me upon arrival and was very helpful throughout the entire process! We were able to find the perfect More

by dkhzpf57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Braden
Aug 31, 2011 -

Newbold Toyota responded

Thank you so much for choosing Newbold Toyota. We are so glad that you took the time to share your experience working with Chip. We hope that you are enjoying your Toyota Solara and we look forward to serving your future automotive needs. Sincerely, Dianna Stogner Business Dev. Ctr. Mgr. Newbold Toyota BMW Scion

August 29, 2011

They were very friendly accomodating to what I needed. They also allowed me to test drive and sat down and talked with me of what I was thinking as a buyer. They were honest and forth right with all info More

by pluta123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger, Nick Erlinger
Aug 30, 2011 -

Newbold Toyota responded

Thank you so much for taking the time to write this review. We hope that you are enjoying your new vehicle, and we are happy to hear of your satisfaction with Newbold Toyota, both for sales and service. We look forward to continuing to serve your automotive needs in the future. Congratulations on your new vehicle! Sincerely, Dianna Stogner Business Development Ctr. Mgr. Newbold Toyota BMW Scion

...
154
...