
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Great help! Needed to go in for regularly scheduled maintenance, Jim was very helpful in explaining the other items needing attention and I certainly did not feel Needed to go in for regularly scheduled maintenance, Jim was very helpful in explaining the other items needing attention and I certainly did not feel hustled. He was very patient in repeating and explaining what he recommended when my attentions were diverted to my active toddler. My husband manages the maintenance logs for our vehicles and had only mentioned particular things, so I had no idea what was needed and what was extra. Jim really was helpful in explaining the purpose for the items needing attention and was very upfront about cost and frequency of each item, felt confident he had our our personal interests at heart and not just looking to add items to our bill. We will certainly continue to return to Newbold Toyota for our vehicle's maintenance and care! More
Great help from everyone Josh Roseke, our salesman, was awesome. He worked with us to find our perfect car and went above and beyond to make sure I drove it home yesterday. Josh Roseke, our salesman, was awesome. He worked with us to find our perfect car and went above and beyond to make sure I drove it home yesterday. Everyone we came into contact with was friendly, helpful, and accommodating. More
Purchase new auto salesman Damon Harkins was great, highly courteous, knowledgeable and very patient! I felt that Robert was a little pushy on warranty sales in which salesman Damon Harkins was great, highly courteous, knowledgeable and very patient! I felt that Robert was a little pushy on warranty sales in which I did not desire to purchase. More
Over Charged I have a maintenance plan. They still charged me for the oil change & tire rotation and didn’t change out my air filters. They are going to refund t I have a maintenance plan. They still charged me for the oil change & tire rotation and didn’t change out my air filters. They are going to refund the cost, but I have to make another trip over there to get my air filters. More
OIl change Very polite clean and nice employees knew how to get everything done fast. Told me of what I needed for my next visit and what the price is. Very cle Very polite clean and nice employees knew how to get everything done fast. Told me of what I needed for my next visit and what the price is. Very clean building. More
New Highlander Purchase We had a very positive experience purchasing our new Toyota Highlander. I would highly recommend Newbold and our sales contact Damon Harkins. Truly We had a very positive experience purchasing our new Toyota Highlander. I would highly recommend Newbold and our sales contact Damon Harkins. Truly appreciate the team staying late to finalize all of the details. More
Easy Purchase We walked into the dealership looking for a used car and the very accommodating staff allowed us to drive out with a very reliable car at a very good We walked into the dealership looking for a used car and the very accommodating staff allowed us to drive out with a very reliable car at a very good price in one and a half hours. More
SUPERFANTASIC !!!!!!! best experience ever with a dealership, what was discussed, what was promised and what was delivered exceeded all our expectations. My family, friend best experience ever with a dealership, what was discussed, what was promised and what was delivered exceeded all our expectations. My family, friends and new acquaintances will ALL be told of NEWBOLD. that rhymes !!!! thanks to Nick More
Nice Experience Service was speedy and accomplished without hassles. I have purchased two vehicles from Newbold and have alway used them to perform scheduled maintena Service was speedy and accomplished without hassles. I have purchased two vehicles from Newbold and have alway used them to perform scheduled maintenance and service. More
Outstanding Service As always, the Newbold team provided outstanding service. The team was courteous and friendly. I brought my vehicle in for a scheduled appointment an As always, the Newbold team provided outstanding service. The team was courteous and friendly. I brought my vehicle in for a scheduled appointment and was quickly greeted by the service team. The work was completed ahead of schedule and the cost was very reasonable. A great experience! More