
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
New Car Purchase Great experience with this both Newbold Toyota and BMW dealerships. Family owed and operated and they do a great job in all aspects. I continue to p Great experience with this both Newbold Toyota and BMW dealerships. Family owed and operated and they do a great job in all aspects. I continue to purchase vehicles from Newbold because the people and service are best of class. They make you feel like family. Mark Wakeford is great to work with, not pushing and very transparent. He had everything ready for me, including some custom things I wanted done before taking delivery. He had everything perfect. I told Mark I didn't want to spend a lot of time since I was paying cash. I picked up the vehicle on a busy Friday night but Mark and Robert had all the paper work ready and I was in and out in an hour. Mark goes above and beyond and picks up our cars for services and brings them back to our house. First class salesman and a great guy who understands how important personal service is. More
Toyota service typically is very good. Newbold Toyota service on my Lexus has been great. Timeliness is much improved in that they now start and finish their work in a reasonable amount of Newbold Toyota service on my Lexus has been great. Timeliness is much improved in that they now start and finish their work in a reasonable amount of time. I have no complaints. More
We found a very good used car for a reasonable price. We had been searching for a good used car. We saw Newbold's ad online and decided to check out their inventory. We found a great used car. Brian B We had been searching for a good used car. We saw Newbold's ad online and decided to check out their inventory. We found a great used car. Brian Bechtel, salesman, was knowledgeable about the car's history. He showed us the car and worked with us to get the best possible deal. Brian kept the process quick and simple. Never any pressure. Very pleased. More
Shawn is amazing! Best advisor I’ve ever had! Shawn is always very honest, not pushy, always puts safety first. I would always recommend him to my closest friends and family anytime they need ser Shawn is always very honest, not pushy, always puts safety first. I would always recommend him to my closest friends and family anytime they need service! More
Recent service center visit Your service staff is friendly and top-notch but your fees are wait too high; What was the $21.44 disposal fee??? You only had to dispose of 5 quart Your service staff is friendly and top-notch but your fees are wait too high; What was the $21.44 disposal fee??? You only had to dispose of 5 quarts oil, which you probably resell. And $24.99 to rotate the tires; Affenburg Mazda rotates my Mazda tires for free. My wife loves her Prius but we may NEVER buy one again and certainly not from you because it has the most extensive and expensive maintenance requirements I have ever seen in an automobile and we have brought alot of new cars in our lifetimes. I plan to search for and find a company or mechanic that services the Prius at a reasonable price. More
Used Highlander purchase Dave was very helpful, respectful, and accommodating. Entire process was smooth and as non-stressful as car buying could be. Highly recommend Dave and Dave was very helpful, respectful, and accommodating. Entire process was smooth and as non-stressful as car buying could be. Highly recommend Dave and Newbold Toyota. More
Great service Usually out within an hour and half. They even managed to work in the recall fix. As always Shawn is personable easy to work with. Usually out within an hour and half. They even managed to work in the recall fix. As always Shawn is personable easy to work with. More
Great Service Working with the team at Newbold made the car purchase easy. They had thing prepared when i got there, including the test drive and final paperwork t Working with the team at Newbold made the car purchase easy. They had thing prepared when i got there, including the test drive and final paperwork to make the experience quick and pleasant. More
Excellent Shawn, the service adviser, is the best!!! What more can be said!!! Excellent to be taken care of quickly...always the most helpful, friendly, and cou Shawn, the service adviser, is the best!!! What more can be said!!! Excellent to be taken care of quickly...always the most helpful, friendly, and courteous. More
Easy and quick Service was on time with appropriate wait time. Issues with the bluetooth radio transmission were discussed and an attempt was made to fix the echo. S Service was on time with appropriate wait time. Issues with the bluetooth radio transmission were discussed and an attempt was made to fix the echo. Somewhat better. More