
Newbold Toyota
O'Fallon, IL
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1,566 Reviews of Newbold Toyota
Hassle free experience Friendly, knowledgeable and personable. No pressure tactics. I knew the car that I wanted and they worked with me to get the right deal that I was com Friendly, knowledgeable and personable. No pressure tactics. I knew the car that I wanted and they worked with me to get the right deal that I was comfortable and happy with. More
Diagnosis I sent my sister to take my scion to get a diagnosis done but the quote I got back doesn’t tell me weather or not If that includes the the parts. When I sent my sister to take my scion to get a diagnosis done but the quote I got back doesn’t tell me weather or not If that includes the the parts. When I initially set up my appointment I told the receptionist I needed my wheel Barring and break hub looked at. The quote doesn’t even mention anything about. They mainly have me a quote on new tires, brakes, and wipers which is what any normal person could determine.it also says I need tire belt which I never heard of. 135 is a bit pricey just to give me general quotes. More
Great service!! Service is always great. I arrived a few minutes before appointment time and was immediately waited on. The work was done in the estimated time. Th Service is always great. I arrived a few minutes before appointment time and was immediately waited on. The work was done in the estimated time. The service people are always very friendly. More
This place is great! I would highly recommend this dealership. From start to finish, my service advisor, David Twigg, made buying my new Tundra simple and easy. I definit I would highly recommend this dealership. From start to finish, my service advisor, David Twigg, made buying my new Tundra simple and easy. I definitely would purchase another vehicle from them! More
expensive but thorough It seems the parts and service are more expensive then outside mechanics but the job done is absolutely through with no mistakes and is done right and It seems the parts and service are more expensive then outside mechanics but the job done is absolutely through with no mistakes and is done right and complete the first time. More
Professional Easy drop off. Friendly service. Prompt notification when vehicle was ready for pick up Prompt processing during drop off and pick up Overall v Easy drop off. Friendly service. Prompt notification when vehicle was ready for pick up Prompt processing during drop off and pick up Overall very enjoyable to work with More
Great service! Very friendly and knowledgable Very friendly and knowledgable people. The service area is very good at their jobs and helpful. I would recommend your service department to everyon Very friendly and knowledgable people. The service area is very good at their jobs and helpful. I would recommend your service department to everyone I know. More
Love My Toyota Service My appointment was on time and my service was complete in an hour. Fast and friendly. My wait was comfortable. I like the option coupon to have my car My appointment was on time and my service was complete in an hour. Fast and friendly. My wait was comfortable. I like the option coupon to have my car cleaned whenever the weather is best and my car needs it. More
Great service Customer service was awesome. David worked hard to get the vehicle and price I wanted. I would definitely recommend this dealership to family and frie Customer service was awesome. David worked hard to get the vehicle and price I wanted. I would definitely recommend this dealership to family and friends. More
Routine maintenance Helpful friendly staff Staff was attentive and the waiting area was comfortable. Service was completed in a timely manner. I will always return to Helpful friendly staff Staff was attentive and the waiting area was comfortable. Service was completed in a timely manner. I will always return to this office for my Toyota service. More