Newbold Toyota

As promised The service department service representative (Jeannie) was very professional; as usual. My Tacoma was completed ahead of schedule. I always feel t The service department service representative (Jeannie) was very professional; as usual. My Tacoma was completed ahead of schedule. I always feel they have a genuine concern for my needs and care of my truck. I'll be back in about 5K miles. More

Excellence & beyond.. I bought my last 2 cars & a truck from Newbold Toyota and have them always serviced there.. They always do fantastic service job and at a reasonable I bought my last 2 cars & a truck from Newbold Toyota and have them always serviced there.. They always do fantastic service job and at a reasonable price.. The people are always friendly and always go in to detail about the repair, if you don't understand.. More

Routine maintenance issue Tried to up sale routine maintenance, oil change, filter change, tire rotation, to include nonessential transmission and brake line fluids change whi Tried to up sale routine maintenance, oil change, filter change, tire rotation, to include nonessential transmission and brake line fluids change which wiuld have increased my cost from approximately $150 to $400plus. Additionally, after oil filter change had to return car due engine roar on excelleration due to incorrect placement of oil filter. Being a Toyota service center I expect exceptional, error free ROUTINE MAINTENANCE! More

bad cell in battery. battery needed to be replaced. Good friendly service. The labor was pricey just to replace the battery. i don't feel the labor charge was proper for the little time it took to rep Good friendly service. The labor was pricey just to replace the battery. i don't feel the labor charge was proper for the little time it took to replace the battery. More

Repeat Customer This is my fifth Toyota. I am very satisfied with the performance of my Toyota vehicles. The service dept. is efficient, fast and friendly. Scheduli This is my fifth Toyota. I am very satisfied with the performance of my Toyota vehicles. The service dept. is efficient, fast and friendly. Scheduling is easy. Salespeople are knowledgeable and non pressuring . More

Newbold Toyota Service Center I took my 2018 Rav4 in for the initial (6 mo) service. Friendly staff very efficient - took less than 30 min to perform tire rotation and inspection. I took my 2018 Rav4 in for the initial (6 mo) service. Friendly staff very efficient - took less than 30 min to perform tire rotation and inspection. More

efficient and well done The service agents at Newbold Toyota in O'Fallon, IL do amazing work with care and expertise. I highly them for routine maintenance. I have been a fai The service agents at Newbold Toyota in O'Fallon, IL do amazing work with care and expertise. I highly them for routine maintenance. I have been a faithful customer at the dealership for all routine car services 8-10 years. More

Awesome Service Experience I love Toyota's service center! I was able to get a ride to work and was picked up promptly after my service was completed. Jeanine was attentive to m I love Toyota's service center! I was able to get a ride to work and was picked up promptly after my service was completed. Jeanine was attentive to my needs and I trust her recommendations! More

30,000 mile check up- oil change, tires rotated Customer service is always great. All work is completed quickly and efficiently. The waiting area is comfortable and clean. I am always very satisfied Customer service is always great. All work is completed quickly and efficiently. The waiting area is comfortable and clean. I am always very satisfied with my experience. More

Remove and add on lock/unlock mechanism I was told that he could not give me a good estimate, because he did not know what was involved s he used a cost of $270. When I picked it up I was to I was told that he could not give me a good estimate, because he did not know what was involved s he used a cost of $270. When I picked it up I was told that the bill was exactly $270. This alone is kind of fishy, but when I looked at the printout of what work was performed it just said removal of remote start. No hours were given No cost per hour, just $270 More