
Newbold Toyota
O'Fallon, IL
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1,568 Reviews of Newbold Toyota
Repeat customer The staff at Newbold is always first class. Laid back calm atmosphere, no “in your face”pressure sales. Great to deal with, friendly staff and great The staff at Newbold is always first class. Laid back calm atmosphere, no “in your face”pressure sales. Great to deal with, friendly staff and great deal. Always my first choice when looking for a vehicle. More
rav4 noise when backing up The service was great. the one thing that disappointed me was, the sales person did not tell us about the new feature when you back up the vehicle. I The service was great. the one thing that disappointed me was, the sales person did not tell us about the new feature when you back up the vehicle. I noticed this at home when backing up. the whirling sound. We thought something was wrong. I took the vehicle back up and the sales person took me over to service and they said that is normal. With this type of feature, the sales staff should be inform to tell potential buyer. More
Easy no pressure sale Nick asked great questions to understand my need and did not suggest things over my budget or options I did not need. Responsive and easy to work with Nick asked great questions to understand my need and did not suggest things over my budget or options I did not need. Responsive and easy to work with. Brian did a good job explaining warranty options and did not suggest the most expensive plan. Recommendation based on my needs and best value. More
Excellent Experience! I worked with Jessie and she made the experience extremely easy. She took in to consideration my concerns and needs while working with me. Jessie is a I worked with Jessie and she made the experience extremely easy. She took in to consideration my concerns and needs while working with me. Jessie is a great asset to the Newbold team. Robert in finance explained thing’s throughly and made the process flawless. I never felt any pressure and would recommend Newbold Toyota to everyone. More
Customer service Wonderful customer service starting with the lady at the front desk to driving away in our new vehicle. Our salesman name was Twigg. He was very perso Wonderful customer service starting with the lady at the front desk to driving away in our new vehicle. Our salesman name was Twigg. He was very personable and NOT pushy at all. He showed us everything and more about the vehicle we were interested in and also got us a great deal. The finance man (sorry can’t remember his name) got me a great interest rate. The entire process was smooth. More
why do i have to title my review ? I really don't see why I have to fill this part out to have you accept my review! still not done! almost done! done. I really don't see why I have to fill this part out to have you accept my review! still not done! almost done! done. More
So easy! Made car buying very easy! All done in one day! After 30 years driving Fords, I was scared to start with a new brand. So happy with my choice! Jessie Made car buying very easy! All done in one day! After 30 years driving Fords, I was scared to start with a new brand. So happy with my choice! Jessie & staff were so easy to work with & were wonderful!!! More
Finally treated myself! I was very hesitant about going to a dealership. Ive had bad experiences before. I had a great experience and David was very helpful for me. He was no I was very hesitant about going to a dealership. Ive had bad experiences before. I had a great experience and David was very helpful for me. He was not pushy and I appreciated that alot! More
Easy and quick Good service in working on purchasing a new vehicle. Damon was very good in explaining options and getting us a good price for the vehicle. Good service in working on purchasing a new vehicle. Damon was very good in explaining options and getting us a good price for the vehicle. More
Easy and No Surprises I drove over 4 hours to make a deal on a specific car. George and the Newbold staff were very honest and helpful. There were no surprises. Vehicle was I drove over 4 hours to make a deal on a specific car. George and the Newbold staff were very honest and helpful. There were no surprises. Vehicle was exactly as described. I was glad to make the purchase. More