
Newbold Toyota
O'Fallon, IL
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1,568 Reviews of Newbold Toyota
Best car buying experience Dave Stevens has been the best car salesman I’ve ever dealt with! He was super friendly, knowledgeable, and never pressured you into anything. I’ll be Dave Stevens has been the best car salesman I’ve ever dealt with! He was super friendly, knowledgeable, and never pressured you into anything. I’ll be sure to hit him up for any future cars and I would highly recommend him!! He has turned us into a Toyota family! More
Good Car Buying Experience The car salesman (Dave Stevens) was very knowledgeable and courteous. The negotiating was relatively short and pain-free. Ultimately, they got close t The car salesman (Dave Stevens) was very knowledgeable and courteous. The negotiating was relatively short and pain-free. Ultimately, they got close to the price we were willing to pay, so we accepted. The finance portion (Robert Kavran) was a little cumbersome with all the extended warranty, special wax, etc offers. I would imagine this happens at all dealers. Robert was not pushy or anything. He laid out what was available and we mostly declined everything. Overall, a good experience. More
Efficient and easy I sent a email from the Newbold web site and was answered in minutes with a call from Damon our sales person. Told him I wanted some real numbers on a I sent a email from the Newbold web site and was answered in minutes with a call from Damon our sales person. Told him I wanted some real numbers on a Highlander before I drove 50 miles to the dealership and he was very straight forward. Got there and the car we talked about was sitting in the front of the dealership ready to test drive. Fifteen minutes after I got back we had a deal and was turned over to Robert who made the rest of the transaction a breeze. Thanks guys. Rick More
Great Undray was very helpful and patient. He made sure the vehicle was street ready before I left the dealership. Everyone therr are like family and nice Undray was very helpful and patient. He made sure the vehicle was street ready before I left the dealership. Everyone therr are like family and nice More
Great purchase experience The sales associate was very friendly and knowledgeable. He was willing to negotiate to make a fair deal that met out needs. Overall, a great buying e The sales associate was very friendly and knowledgeable. He was willing to negotiate to make a fair deal that met out needs. Overall, a great buying experience! More
Quick easy purchase Loved the vehicle, the process was easy. However I was misinformed on one point - the 2019 Highlander is not compatible with Apple CarPlay, the 2020 i Loved the vehicle, the process was easy. However I was misinformed on one point - the 2019 Highlander is not compatible with Apple CarPlay, the 2020 is. Had I’d known I may have waited on the 2020. A bit disappointing. Otherwise really love the car and customer service. More
Friendly We were greeted by Nick opening the showroom door and welcoming us...We informed him of the car we were interested in looking at, and he immediately h We were greeted by Nick opening the showroom door and welcoming us...We informed him of the car we were interested in looking at, and he immediately had it run thru the carwash, and brought up front..He then, explained all the features of the car, and what the cost would be...We went for a test drive, where he explained every detail about the car... When the decision to purchase was made, we dealt with Robert, who was also very friendly and helpful..All things mentioned above, made for a very pleasant experience. More
Great service My sales person Damon was very informative And patient with all my questions and concerns ; Along with the finance manager Brian . I couldn’t be happi My sales person Damon was very informative And patient with all my questions and concerns ; Along with the finance manager Brian . I couldn’t be happier with my new Camry . Thank you ! More
I'm very happy with the whole experience! Great customer service. Josh walked me through the process every step of the way. He also coord with Brian to make the finance piece go as fast and ea Great customer service. Josh walked me through the process every step of the way. He also coord with Brian to make the finance piece go as fast and easy as it could be. I'm very happy with the whole experience. More
Great toyota dealer!!! I drove miles to get here and had the best dealer experience I've ever had. They were never pushy and didn't try to get me to buy a bunch of items I d I drove miles to get here and had the best dealer experience I've ever had. They were never pushy and didn't try to get me to buy a bunch of items I didn't need. Would recommend checking this place out if you are within the 100 mile range. More