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Newburgh Toyota

Newburgh, NY

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1,052 Reviews

218 Route 17K

Newburgh, NY

12550

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1,052 Reviews of Newburgh Toyota

March 23, 2012

it was a very professional comfortable place to buy our car. we were very pleased with the service. there was no pressure like at other places we have bought cars from. Chris was extremely helpful and we w More

by barbandpetey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Baker
Apr 03, 2012 -

Newburgh Toyota responded

Thank you for your purchase and your kind words about both Newburgh Toyota and Chris DeThomas. Being a "Car and Truck guy", Chris understands how important it is to be knowledgeable about the vehicle you are interested in, but also to make you feel comfortable and your purchase a memorable one. Sincerely, Frank Fabiano General Sales Manager

March 22, 2012

I recently purchased a Toyota Highlander from Newburgh Toyota and it was the best and easiest experience I have ever had at a car dealership. Everyone at the dealership was very friendly and helpful. Th More

by MetroLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2012 -

Newburgh Toyota responded

We feel the same way about Adam Kane and his professionalism is one of his best attributes. He consistanly provides customers with a great experience because he treats our customers like family. He is a firm believer in making sure everyone he works with enjoys themselves and their purchase.Thanks again for your purchase and for becoming part of the Newburgh Toyota Family!! Sincerely, Frank Fabiano General Sales Manager

March 19, 2012

I had an amazing experience at Newburgh Toyota Scion! Eduardo Ortiz was my Salesman and I would highly recommend him, not only is he professional but he was friendly, courteous and has a great sense of h More

by sfinnegan78
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fabiano, Eduardo Ortiz
Mar 21, 2012 -

Newburgh Toyota responded

From Lynn, Eduardo, and myself we thank you!!! Thanks for making your Toyota purchase with us!! Eduardo strives to be the best advocate for his customers and provide them with the very best in customer service and satisfaction. Sincerely, Frank Fabiano Gen. Sales Manager

March 19, 2012

Eduardo Ortiz is an excellent individual who exhibits politeness, courteousness, professional knowledge of autos concerned. He was a pleasure to work with and deal with. He made our experience an easy More

by nsolfaro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fabiano, Eduardo Ortiz
Mar 19, 2012 -

nsolfaro1 responded

I misspelled Eduardo's name. I put Ruiz and it should be Ortiz. All the excellent remarks I wrote are for Eduardo Ortiz.

March 15, 2012

We had a great experience purchasing our new 2012 Toyota Venza with Newburgh Toyota. We could not be happier! Thank you to Mitch Smith as well as Mike Smith! More

by jraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Smith
Mar 21, 2012 -

Newburgh Toyota responded

Mitch and Mike thank you as well. We are so happy that your experience at Newburgh Toyota was a great one!! Tell your friends and family about us!! Sincerely, Frank Fabiano Gen Sales Manager

March 08, 2012

Maureen Hogg was friendly and helpful and gave us answers to all of our questions. She stayed in good communication and did everything she could to make us happy in our car purchase. More

by laraivchenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maureen Hogg
Mar 21, 2012 -

Newburgh Toyota responded

We thank you for the kind words regarding both Maureen and Newburgh Toyota. She is a valued asset to our company and strives to not only make the customer feel welcome, but treat them like family. Sincerely, Frank Fabiano Gen. Sales Manager

March 06, 2012

Maureen was exceptionally kind, customer friendly and very professional.She worked hard to get me the best deal that I needed for my trade-in.I was very pleased with the service I received and will be re More

by jet9957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maureen Hogg
Mar 06, 2012 -

Newburgh Toyota responded

Thanks so much for your glowing review of Maureen. We here at Newburgh Toyota/Scion take pride in our Sales Associates and always want them to strive to give their very best when working with customers. Maureen takes her customers to heart and always treats them as she would wish to be treated as well. Thanks again for the positive feedback!! Sincerely, Frank Fabiano General Sales Manager

March 02, 2012

I went to the Toyota-Scion dealership in Newburgh because I received an invitation from someone who works for Toyota's Internet department. I was told that I should visit Toyota and consider trading my 2010 More

by Judith Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Graffeo
Mar 06, 2012 -

Newburgh Toyota responded

We are very happy that your experience with John Graffeo was a good one and we are always greatful for our previous customers. As to your unsatisfactory appraisal of our Internet person we are truly sorry about any difficulties you may have had. It is helpful to us in finding out where some of our weaknesses lie: whether in our personnel or our processes. We again apologize for that part of your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. Please contact me anytime to voice your concerns. Sincerely, Frank Fabiano General Sales Manager 845-561-0340

February 29, 2012

Eduardo and the service/sales team really worked with me to get me into a brand new car. I have purchased several cars from this dealership. Every time I am treated with respect and get the car that I am More

by ericshew32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz, Eduardo Ortiz
Feb 29, 2012 -

Newburgh Toyota responded

Thanks so much for your kind words. Eddie is a real asset to our organization as are loyal customers such as yourself. Thanks again for your purchase and we look forward to working with you in the future. Sincerely, Frank Fabiano General Sales Manager

February 23, 2012

My wife and I purchased a 2011 Camry from John and Michael last year and returned this year and purchased a 2012 RAV4. Both experiences were great. There was no pressure and the professionalism was ab More

by johng1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Casey & Michael Smith
Feb 27, 2012 -

Newburgh Toyota responded

Thank you so much for purchasing your 2012 RAV 4 and posting such a positive review . Here at Newburgh Toyota, we take pride in our loyal customers- every effort is taken to ensure a consistant customer experience and satisfaction. As always, we appreciate your business and look forward to serving you again in the future. Sincerely, Frank Fabiano General Sales Manager

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