Newins Bay Shore Ford

I am beyond happy with the service provided here. Courteous staff, appointment scheduled for the next day and everything was done within few hours. When I wasn't able to pick up my car during Service Courteous staff, appointment scheduled for the next day and everything was done within few hours. When I wasn't able to pick up my car during Service Department hours I was helped by Xavier from different departmemt and got my car anyway. They even sent all the paperwork straight to my house rather than make my drive all the way there just to pick it up. Well done Newins Bay Shore Ford! More

I have had the worst expert with the service and sales department in the last week's. I'm so disappointed in the. Last Ford for me department in the last week's. I'm so disappointed in the. Last Ford for me More

I was returning a lease and getting a new one. Rodney Vera made this the easiest process. It was a real pleasure working with him. Vera made this the easiest process. It was a real pleasure working with him. More

Good job no aggressive sales pitch, fair price going to buy another vehicle soon from them. Location of dealership is convenient for me been going there long time. buy another vehicle soon from them. Location of dealership is convenient for me been going there long time. More

service takes too long Twice I have made an early morning appointment for service for our cars. Simple work- an inspection and an oil change.I dropped the car off the night Twice I have made an early morning appointment for service for our cars. Simple work- an inspection and an oil change.I dropped the car off the night before. I was told the cars would be done early. The first time the car was ready at 1pm and the second time the car was ready at three pm. Why bother to make an appointment? When I complained to the person who was in the office he said "Well I wasn't the Service rep". No apology More

Service was fine but several times tried to get help with the FORD pass app and still can not get one person to help me to see it through.I support the dealership , pay good money for the monthly bill, use t the FORD pass app and still can not get one person to help me to see it through.I support the dealership , pay good money for the monthly bill, use the service dept and no one can come up my car and give me 15 mins to help me.Sad More

Newins Ford is the ideal place for a person like me. I travel a lot and fully realize the importance of maintaining your vehicle. The service team at Newins Ford has successfully helped me to maintain my I travel a lot and fully realize the importance of maintaining your vehicle. The service team at Newins Ford has successfully helped me to maintain my 2001 Explorer for many years. I have a high level of confidence in their ability to help me to do the same with my 2019 Explorer now and in a couple of years with my Mustang GT 500. Thank you for treating me like a member of the family. More

Louisea was top notch rep. I would continue to Newins Service as you feel welcome and confident your vehicle is complete. Thank you for the great experience Service as you feel welcome and confident your vehicle is complete. Thank you for the great experience More

Still the best! During this time of "new normals", Newins is as reliable and professional as ever. I was met outside by service tech Colin Beckendorf, my car was serv During this time of "new normals", Newins is as reliable and professional as ever. I was met outside by service tech Colin Beckendorf, my car was serviced, and I was promptly notified when the work was done. Thanks Colin! More

Scammers don’t care about customers safety. I have premium care where they required to maintain the car i been telling them to check my brakes i was told it was good meanwhile they not next day i went premium care where they required to maintain the car i been telling them to check my brakes i was told it was good meanwhile they not next day i went stevens ford i was told it was under 2mm barely anything left caliber was locking up they changed the next day . also they left my lug nuts completely loose put my life and others in danger good thing i went to mavis right after. Never give loaner cars my car set there over a week talked to service manager ken went there gave them the paper work from stevens and mavis he made copies said i ll take a look call you back i called them like 5 times still gonna get back to me they don’t take customers serious but when they get a mail from court they sure . unrealistic unprofessional they will charge and tell you things are wrong when there isn’t. i am writing this so the boss see this and takes care of it bad workers everywhere not the bosses fault More