Newins Bay Shore Ford

Excellent experience Mathew Brooks is a Great Salesmen he was extremely patient I will definitely recommend him to my family and friends. He showed me everything about my Mathew Brooks is a Great Salesmen he was extremely patient I will definitely recommend him to my family and friends. He showed me everything about my new car More

Leased a New Car Kyle was very helpful, he took his time explaining all aspect of my Lease. I will continue to lease with Newin's Ford, And I will recommend Newin's a Kyle was very helpful, he took his time explaining all aspect of my Lease. I will continue to lease with Newin's Ford, And I will recommend Newin's also. More

service I had an appointment for an oil change. During the included inspection it was found that my brakes were almost gone. I would not have known about th I had an appointment for an oil change. During the included inspection it was found that my brakes were almost gone. I would not have known about that until my state inspection was done. Marty, the service writer, did a great job. Also, appointment was on time-no wait. More

I. Had my 2017 Escape in for service 2x ( April 2019 and July 2019) after the car broke down. Sludge in the engine oil and clogged engine pipes should have been the tip off that the engine had a antifreeze July 2019) after the car broke down. Sludge in the engine oil and clogged engine pipes should have been the tip off that the engine had a antifreeze leak between cylinders 2 and 3 . But you mis diagnosed . When the engine failed a third time, then you said it need an engine replacement. By now, the car had 61000 miles in - and ford says it is out of warranty. The $6k cost is on me. Shame on you . More

Great Service Department I scheduled my service appointment early In early April, using Newins website. Not knowing what days and hours would be available in June due to the I scheduled my service appointment early In early April, using Newins website. Not knowing what days and hours would be available in June due to the pandemic. I chose June 17th @ 10:30 for a State Inspection and The Works Oil & Filter change, and dropping the vehicle off. Ken emailed me back confirming my appointment was set. I was sent reminders via email and texts. June 17th I dropped my vehicle off, Colin met me outside the office, he asked my last name, took my key and asked what work I was requesting and a phone number where I could be reached. Colin called me 3 hours later and said the vehicle is ready. I went back and picked up my vehicle, Colin met me and explained the work that was performed by my Tech Fernando. I recommend Newins Service Department. More

The Not so Good I had a 9 AM appointment and at 10:30 my car had not yet moved. I was told 2 workers had called in sick. Perhaps a call to my home at 8:30 or so could I had a 9 AM appointment and at 10:30 my car had not yet moved. I was told 2 workers had called in sick. Perhaps a call to my home at 8:30 or so could have suggested I not arrive until 10, since things were running late. More

Mathew was direct and to the point in helping me pick my new lease. This is my 3rd lease from Newins, and by far. The best experience at the dealer. Excellent salesperson. new lease. This is my 3rd lease from Newins, and by far. The best experience at the dealer. Excellent salesperson. More

Very happy with my latest leasing transaction..... under the circumstances, we were able to complete the deal mainly online and “socially distant.” Greg Bailey initiated the sale when I contacted him about the circumstances, we were able to complete the deal mainly online and “socially distant.” Greg Bailey initiated the sale when I contacted him about my lease expiry. He gathered all of my “wish list” items and passed on the Xavier, who arranged for a test drive, and worked up the deal. We came back a few days later to sign the new lease because Xavier had provided exactly what I wanted for the test drive. Done deal. Smooth and stress free. More

battery drained couldn't find problem hopefully it wont happen again. kept my car just to kame sure all was ok. very friendly and and understood my explanation. couldn't find problem hopefully it wont happen again. kept my car just to kame sure all was ok. very friendly and and understood my explanation. More

As long as they stand behind warranty im happy. Took longer then expected but they gave me a loaner for the whole time. Can't argue that longer then expected but they gave me a loaner for the whole time. Can't argue that More