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Newton Ford South

Shelbyville, TN

4.9
1,211 Reviews
Here at Newton Ford South, we aim to be the number one automotive solution for Ford drivers throughout Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN. We accomplish that goal by offering a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your many automotive needs all under one roof! You'll have your choice among our inventory of safety-conscious, dependable and family-friendly [new Ford models. Take the time to visit our Shelbyville showroom to get behind the wheel of a new Ford F-150, Escape, Explorer, F-250 or Fiesta today. You'll fall in love with the Ford's eye-catching style, confident performance and premium quality, tech-driven interiors. If a new vehicle isn't in the cards, then browse our current selection of Certified Pre-Owned Ford models and used cars from top automakers. Regardless of make or model, each used vehicle has been thoroughly inspected to guarantee its quality to drivers like you! Whatever your needs or budget, a perfect new or car always awaits at Newton Ford South proudly serving drivers in Shelbyville, Tullahoma, Fayetteville TN and Lewisburg TN!
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2811 Hwy 231 N

Shelbyville, TN

37160

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Showing 1,211 reviews

December 31, 2018

Travel blowout Courteous staff. I was driving new 2018 Ford Explorer. Ford dealership did not have matching tire replacement. Had to buy odd tire. Ford needs to repl More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 28, 2018

Awesome set of people Took truck just to drop off for def thought it would be a couple days and got it back the same day, they was great. More

by Tim hurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi , Kim McMahan
December 28, 2018

Always good in the service department Service team is always great and very helpful. There is never any pressure to complete the additional services they just give you the options and let More

by Tampapowerhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMahan
December 28, 2018

New Car This dealership was very helpful and did everything they could to make it a good experience. They seem to work well as a team. I know I can go to them More

by Ehistorygirl
Recommend Dealer
Yes
Employees Worked With
Cindy Brown, James Robinson
December 27, 2018

Awesome Dealership Awesome dealership! Great customer service from Mr Charles Bobo! I love my Ford Explorer! Kim was very helpful with the service on our Ford F150. More

by ford2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim McMahan
December 18, 2018

Great team Purchased a 2019 Ford Edge. The staff was great to work with. Thanks to Trey, Josh and the rest of the staff for helping everything.go so smooth. If y More

by EdwDar.112662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Janosek , James Robinson, Trae Mishler
December 17, 2018

service experience was good, Shop manager Heath did a good job. Only complaint was the technician who forgot to replace a device after completing service. Al More

by Fordfamily4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
December 13, 2018

Great customer service I got great customer service from Trae Mishler,Anthony Green, and James Robinson.They are a great asset to your team.I will recommend this dealership More

by Dhauck6396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Green, James Robinson, Trae Mishler
December 11, 2018

Scratch that The woman at the desk and A. Tankersly of service dept were very helpful. The manager (sales?) was rude in his lack of interest in how a 1-2 inch scra More

by Pettyp
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of mgr's name, would rate him zero stars!, Kim McMahan, Aaron Tankersley
Dec 13, 2018 -

Newton Ford South responded

Hi there, Thank you so much for taking the time to share your feedback with us! I am sorry to of the frustration this situation recently caused you. We certainly always want to help, and I'm sorry that it seemed like the manager you met did not sympathize with you. I understand that you've now filed an insurance report, and I'm glad we could assist you in that. If there is anything further we can do, please let me know. Thank you again! Sincerely, Katie R. katie@newtonmotorgroup.com

December 11, 2018

Excellent Such great service Cynthia brown was so helpful answered all my questions took great care of me and got me the car I wanted I recommend her to anyone More

by Gina1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia brown , James Robinson
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