Newton Ford South
Shelbyville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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First let me say that Alex, our sales rep did a great job. The car I went to look at was advertised as new. When we arrived, the car had 1,800 miles and hail damage. A member of the sales staff asked if job. The car I went to look at was advertised as new. When we arrived, the car had 1,800 miles and hail damage. A member of the sales staff asked if he could get me the same car, would I buy it for the same price. I called the next day and said I would buy it. He then told he misspoke and couldn't sell it to me for that price. I told him I would go with the price as long as the car was exact. When I went to get the new car, the interior was a different color and different engine. My wife was ok with it so we moved ahead with the purchase. They had asked me for a $500 deposit since they were getting the car from another dealership. When we did the financing I told the finance manager not to forget to credit the $500 back to my credit card and he said he would take care of that day. After three times reaching out for an update, I was finally told a check would be mailed to me. I also advised the finance manager that I had a specialized license plate to transfer to the new car. He said ok but I was still sent a new regular plate. This was the worst experience I have had with a dealership and I have bought many cars. I would not recommend this dealership. More
Thank you Belinda for your outstanding customer service! !! You really made a difference. Greatly appreciated. !! You really made a difference. Greatly appreciated. More
We had a great experience at Newton Ford South with our sales person Alex Pardo. We shopped around for the Bronco sport at several dealers but went with Alex because he was honest, fair and truthful. We h sales person Alex Pardo. We shopped around for the Bronco sport at several dealers but went with Alex because he was honest, fair and truthful. We highly recommend the drive to Shelbyville to buy your next car! More
My wife and I had a great experience with bobo and all the other employees at this dealership. Everything was done within two hours which is not the norm with my dealership experience. the other employees at this dealership. Everything was done within two hours which is not the norm with my dealership experience. More
Ian is a fantastic guy, made the whole process super smooth and painless. Went home a new car that I absolutely love. Can't recommend enough. smooth and painless. Went home a new car that I absolutely love. Can't recommend enough. More
They are top notch. They don't pressure you to purchase. Alex Pardo was our salesman he was friendly and took good care of us through the process. We will definitely go They don't pressure you to purchase. Alex Pardo was our salesman he was friendly and took good care of us through the process. We will definitely go th them again. More
No haggle pricing - knowledgable and professional sales person Alex Pardo - comfortable experience from start to finish. person Alex Pardo - comfortable experience from start to finish. More
Alex and Chad were great to work with. Straight to the point and no haggling. Straight to the point and no haggling. More
The sales team was knowledgeable and friendly, and they got me the deal I wanted. got me the deal I wanted. More
The sales people were great no pressure and we we able to decide with confidence decide with confidence More