Nexcar

Great service They have great customer service, will negotiate with you on the prices. Friendly employees, great cars, and they even offer you food while you wait They have great customer service, will negotiate with you on the prices. Friendly employees, great cars, and they even offer you food while you wait More

My car purchase nightmare!!!!!!! I was referred to Nexcar by my brother that knows a salesman that work for this dealership.I was told that they had a good reputation and quality vehi I was referred to Nexcar by my brother that knows a salesman that work for this dealership.I was told that they had a good reputation and quality vehicles. DJ was the salesman that I was referred to. I looked at a variety of vehicles and came the decision to purchase a 2015 Lexus ES 350 with 39,000 miles. I noticed that the vehicle had minor body damage so DJ suggested for me to get the other Lexus that did not have any noticeable damage and it was the same color of the one I picked. I agreed with him and proceeded to go inside to start processing the deal without test driving the vehicle. MAJOR MISTAKE. I finished my paperwork and was very pleased with experience until I drove the car home. The brakes went all the way to the floor and the car was making a rubbing noise. I called DJ and explained what was going on and was told to bring the car back and I would be put in a loaner car while the problem was being taken care of. I took the vehicle back like I was instructed to and no one was aware of anything and DJ was off. He never once said I'm not at work today when I spoke to him. I finally was helped by a manager named Bishipp that made arrangements for me to drive a loaner car . I thought that the issue was solved WRONG !!!!! I received a call that the vehicle was ready for pick up. I arrived today to pick up my vehicle and the nightmare began. I got in the car and it was dirty with thick black marks all on the floor mats and the sun visor. When I dropped the car off it didn't look like that at all. I proceeded drive off the dealership's parking lot to get on the interstate and the brakes went all the way to the floor and the noise was still there!!!!!!! I called the dealership and was told someone would call me back . NO PHONE CALL. I finally called and wanted answers. I spoke to a general manager and he expressed that he would send a wrecker to pick the vehicle up and take it to the Lexus dealership for repairs. At this point I'm boiling due to the fact that I have traveled from Sugarland to Spring on several occasions . No one expressed any type of empathy due to the fact of negligence on their behalf. I asked Bishipp what was I suppose to do for a vehicle since the wrecker was in route to pick the vehicle up. Long story short I had to pay uber 50.00 to take me from Sugarland to Spring got out of Uber to get in to the loaner vehicle and the tank was almost empty. Needless to say as I'm writing this review I'm in the emergency room because I have allowed myself to get so upset that I've flared my lupus. PLEASE DO NOT ALLOW YOURSELF TO BE VICTIMIZED BY THESE PEOPLE . PLEASE DO YOUR RESEARCH ON THE VEHICLES BEFORE YOU PURCHASE THEM. I REALLY DON'T UNDERSTAND HOW CAN THEY KNOWINGLY CONTINUE WORK AND DO WOMEN THIS WAY WITHOUT A CONTENTIOUS THOUGHT OF WHAT IF THAT WAS MY DAUGHTER , MOTHER OR WIFE IN THIS SITUATION. More

Mind blowing sales Mr levering has my respect there are very few dealers that walk what they talk an he is one of them I love nex car Mr levering has my respect there are very few dealers that walk what they talk an he is one of them I love nex car More

Outstanding I'm pretty amazed at the quality of the service in the merchandise they had on Stock. I would definitely recommend this place to anybody . I can't s I'm pretty amazed at the quality of the service in the merchandise they had on Stock. I would definitely recommend this place to anybody . I can't say enough how much I appreciate the help I received from DJ More

Amazing staff putting people in QUALITY vehicles DJ was very thorough in not only explaining the process, but also explaining why I was getting turned down everywhere else. I not only left with a veh DJ was very thorough in not only explaining the process, but also explaining why I was getting turned down everywhere else. I not only left with a vehicle. I left with and understanding of my contract, how to contact them with problems (I haven’t had any), payment options, a LOW monthly note, and even ways to put me in a better financial space while I’m paying for my vehicle. Whether or not everyone else is giving you the run around, GO TO NEXCAR! you won’t be disappointed. More

Look no further I have purchased several cars in my past and I have never experienced such a great group of people! Bishop, Tee and Travis are the go to guys if you a I have purchased several cars in my past and I have never experienced such a great group of people! Bishop, Tee and Travis are the go to guys if you are ever searching for a Vehicle. My purchase was very smooth and quick! More

Great truck buying experience! Easiest vehicle buying experience I've ever had. Charles Turk was very accommodating and helpful. I would definitely recommend Nexcar to anyone lookin Easiest vehicle buying experience I've ever had. Charles Turk was very accommodating and helpful. I would definitely recommend Nexcar to anyone looking for a hassle free car buying experience. More

Worth It! Great customer service from sales rep DJ. Helped me get into a very clean and affordable vehicle with no haggling at all. Staff was very friendly and Great customer service from sales rep DJ. Helped me get into a very clean and affordable vehicle with no haggling at all. Staff was very friendly and assisted every way possible. Even stayed open an hour past closing just to get me situated into a vehicle. Highly recommend if you need an affordable, great vehicle and to help build up credit too! More

Everything was excellent. I went there to purchase a car and everyone was so nice in helping me I appreciate everything they did to make sure I was comfortable and that I would I went there to purchase a car and everyone was so nice in helping me I appreciate everything they did to make sure I was comfortable and that I would get finance for a car. More

Excellent Customer Service If you are looking to purchase a nice dependable used vehicle, go see my sales guy DJ Hampton at Nexcar. I am grateful for the excellent customer serv If you are looking to purchase a nice dependable used vehicle, go see my sales guy DJ Hampton at Nexcar. I am grateful for the excellent customer service that I received on yesterday! The process was fast and simple. Thanks to all of you for a job well done! I purchase a 2014 Toyota Corolla with very low miles. More