Nicholas Parks Hyundai Kia

Went for test drive today and the first person was knowledgeable and helpful, until he was pulled to another customer. The 2nd person was kind, but did not as much about the cars. After test driving, knowledgeable and helpful, until he was pulled to another customer. The 2nd person was kind, but did not as much about the cars. After test driving, he was less than helpful when it came time to talk pricing. He have me vague information, not details on the "quote" and when I asked for additional information, he provided me a quote 27K more than listed through the credit union. Yes, you read that right! Over $27K!!! Rude and not helpful AT ALL. More

Horrible experience Took 5 months to get refund for Maintenance Agreement cancellation. Only happened when threatened with Legal actions. No apologies, no answers, just c Took 5 months to get refund for Maintenance Agreement cancellation. Only happened when threatened with Legal actions. No apologies, no answers, just completely ignoring customer communications pocketing the money. Finance Manager Ray Uhri and Director of Variable Operations John Donawho are the most rude and incompetent people. Never work with them! More

Where is customer safety My Kia Sorento had a recall notice for engine problems. I was not informed of the service that would be done and took my vehicle in on February 27. My Kia Sorento had a recall notice for engine problems. I was not informed of the service that would be done and took my vehicle in on February 27. My husband had changed the oil the day before and we were unaware that this would also be the process for the recall service. They were looking for metal fragments in the oil. As the oil had been changed the day before, there was very little chance of finding any. I took my car back in on May 30 and explained to them that we would like them to redo the service recall to check for issues. They were unwilling to do this free of charge but I could pay $60 and get a simple oil change. I explained why they didn’t find metal fragments last time but that I was concerned that my car was not running well and wanted it checked again. The service dealer explained that all they were willing to do was change the filter and oil and would not look for metal fragments even if I paid the $60. I recently saw a report about a woman driving this same vehicle and it caught on fire. Help me understand this lack of concern on this businesses part. More

Great car experience We had a great experience purchasing our vehicle today. Our sales person John Fitzsimmons was very patient and informative. He took a great deal of ti We had a great experience purchasing our vehicle today. Our sales person John Fitzsimmons was very patient and informative. He took a great deal of time to explain the vehicles while we were on test drives. The process went relatively fast From start to finish including the financing part. Thanks! More

Awesome place I love this place and I'll be for as many people to come to this place to purchase their vehicle or lease the vehicle my sales person Antonio Felix wa I love this place and I'll be for as many people to come to this place to purchase their vehicle or lease the vehicle my sales person Antonio Felix was the best. He listened to me and was upfront with me through the whole step of the way.As well as the general manager in the finance manager they were also the greatest. They made me feel welcome as well as the caring . More

Excellent service I told them the situation I was in and they told me to come down and see if they can work with and when I got there they talked to me took some inform I told them the situation I was in and they told me to come down and see if they can work with and when I got there they talked to me took some information and we went from there and they worked around the paper I have them and everything worked out I talked to other people and they said it wouldn't work but they did a wonderful job getting me in a new car More

service was great. I would come again if in need of a vehicle and would recommend your dealership to any of my friend or family members. service was great. I would come again if in need of a vehicle and would recommend your dealership to any of my friend or family members. service was great. More

Helpful Salespeople Highly recommend this dealership. Everyone we met and worked with during our purchase was respectful and thoughtful. Will definitely recommend to frie Highly recommend this dealership. Everyone we met and worked with during our purchase was respectful and thoughtful. Will definitely recommend to friends and family! Very happy with the experience and the car we purchased. The process was easy and effortless. More

Best car buying exprience. From test driving and looking at all the different trims for my Kia SOUL to the whole buying process, John was super attentive and supportive. It felt From test driving and looking at all the different trims for my Kia SOUL to the whole buying process, John was super attentive and supportive. It felt like I was working with a professional advocate vs a pushy sales person. I will definitely be referring my family for future car purchases. More

Great service and nice people People there are kind and helpful. It is far away from me, but it is great experience to buy my first car there. Hope I have good memory with my cute People there are kind and helpful. It is far away from me, but it is great experience to buy my first car there. Hope I have good memory with my cute mini.Thank you guys. More