Nick Mayer Ford West

Fast Quality Service Everyone at the dealership knows his or her job and does their jobs very well and with a great attitude. A thoughtful approach to handling mundane an Everyone at the dealership knows his or her job and does their jobs very well and with a great attitude. A thoughtful approach to handling mundane and very difficult service problems. More

No communication Was looking at a used vehicle. They were very pleasant to deal with, but lowballed my trade while overvaluing their vehicle well above fair market va Was looking at a used vehicle. They were very pleasant to deal with, but lowballed my trade while overvaluing their vehicle well above fair market value from kbb.com, Edmunds.com, and NADA. I made a fair offer, was told the “owner” was out of town and he would have to make the decision to accept my offer. I was told I would be contacted the next business day with an answer, about a week later, no responses. I went to call them for an answer and found out the vehicle was sold. It would have been nice to know. There are plenty of other dealerships that will take my money. More

Outstanding in every respect. I've interacted with several Ford dealerships over the course of my lifetime. Kowalski Ford is Number One. The staff are courtesy and helpful. The I've interacted with several Ford dealerships over the course of my lifetime. Kowalski Ford is Number One. The staff are courtesy and helpful. The service department is accommodating, prompt, and competent. In the past 30 years, my family has purchased or leased over 20 new or used Ford vehicles. We have always dealt with Mr. Rich Cifranic, the best car saleman I've ever encountered anywhere. He has detailed knowledge of all Ford products and is an expert in guiding the customer through the purchasing or leasing process, finding all available discounts along the way. He's extraordinarily conscientious, following up on all aspects of the process and promptly reporting to the customer. I recommend him without reservation to all potential buyers interested in purchasing or leasing a Ford vehicle. More

The best!!! Just bought at least my eighth truck or car from them. They are top notch from top to bottom. They take good care of you the whole time you're there. Just bought at least my eighth truck or car from them. They are top notch from top to bottom. They take good care of you the whole time you're there. The parts guys are fantastic as well as the service. Reagan has a fantastic staff keep up the good work More

AWESOME I have bought alot of cars through the years and I have never had an experience like this. They looked out for me instead of themselves. I was in tota I have bought alot of cars through the years and I have never had an experience like this. They looked out for me instead of themselves. I was in total shock. I will continue to purchase my vehicles from them. Thank you for making buying a car a good eperience instead of dreading it!! Every one was so nice and glad to see ya... More

great service and people. great deal also. my salesmen was so professional. they always treat you good make u feel like family. I have bought 3 escapes for service and people. great deal also. my salesmen was so professional. they always treat you good make u feel like family. I have bought 3 escapes form them. love the car just the right size. More

Felt like family! We still have our 1998 Ford Explorer that Regan Kowalski sold us 20 years ago when he worked at a dealership in Cleveland. We added a new Edge to our We still have our 1998 Ford Explorer that Regan Kowalski sold us 20 years ago when he worked at a dealership in Cleveland. We added a new Edge to our garage last week and of course we went to Kowalski Ford. The entire team is a wonderful group of people. Regan gave us honest and helpful advice to help us make the decisions right for us. Would never think of buying a vehicle from anyone else. These are good, decent, honest people! Can’t say that about too many dealerships. We have sent friends and family to Regan and no one has ever been disappointed! More

Feels like family! They were great and spent all the time I needed to make sure I got the best deal possible. They were able to answer all my finance questions until it They were great and spent all the time I needed to make sure I got the best deal possible. They were able to answer all my finance questions until it made sense to me, which I really appreciated. Thank you! More

great to work with and get the best deal Easiest and best car buying experience. Showed me patience as I tried to decide what I really wanted. Made sure I got the car - color, accessories, Easiest and best car buying experience. Showed me patience as I tried to decide what I really wanted. Made sure I got the car - color, accessories, upgrades I wanted and nothing more. Also made sure I got the best deal - rebates and all. Love the dealership. Small town friendliness. Their service department is also great! More

True Ford Family Dealership! I recommend Kowalski Ford to all my friends and family looking to get a Ford. Amazing service, know their products and they truly make you feel at eas I recommend Kowalski Ford to all my friends and family looking to get a Ford. Amazing service, know their products and they truly make you feel at ease. More