Niello Acura

Friendly and professional atmosphere making the process of buying a care stress free thank you! of buying a care stress free thank you! More

Excellent customer service. David was detailed in describing everything about the vehicle I was interested in and demonstrated key features of the vehicle I didn’t even know it David was detailed in describing everything about the vehicle I was interested in and demonstrated key features of the vehicle I didn’t even know it had. It made me want the vehicle more than I already did. Finance department gave me the same hospitality. More

Thank you very much I am happy with your business and your sales department thanks . your sales department thanks . More

Absolutely Amazing, made me feel very comfortable and they were very informative and answered all of my questions honestly. they were very informative and answered all of my questions honestly. More

Bashir and Pedro worked very hard to accommodate our needs and make the deal happen. Very informative and honest. needs and make the deal happen. Very informative and honest. More

Wonderful buying experience. No pressure, easy and got exactly what I wanted. I will be back for future vehicles. Thank you Daniel for all your help. No pressure, easy and got exactly what I wanted. I will be back for future vehicles. Thank you Daniel for all your help. More

It was a pleasure to do business with Niello Acura. Excellent customer service. Thank you! Excellent customer service. Thank you! More

Excellent customer service. The transaction was easy. Great Staff. Will for sure buy my next car from this team The transaction was easy. Great Staff. Will for sure buy my next car from this team More

Positive experience leasing a car. Brian Wood was very helpful and professional. The entire experience was very professional. Brian Wood was very helpful and professional. The entire experience was very professional. More

New Sales person Rich was great! Very friendly, respectful and as helpful as he could be. I was very disappointed in how we were treated by Pedro and Ronald - admittedly my husband Very friendly, respectful and as helpful as he could be. I was very disappointed in how we were treated by Pedro and Ronald - admittedly my husband was suspicious and annoyed and agitated by two things and let them know it - (background story, we drove up from Bay Area arriving at 6pm on a Sat. night after 2 hours of traffic, stayed until approx. 10:30pm, no dinner and then had to drive back arriving home at midnight) - so a lot of grumpy people on both sides…EXCEPT for Rich! What a nice guy…but geez! We are the customer buying our first car in a decade!!! I know how to de-escalate, but these guys decided to be get annoyed and defensive immediately instead of calmly trying to explain their logic or need for documents to be signed - it was SOOOOO uncomfortable - honestly, I could have done a WAY better job then those two. Let’s be honest, they knew they “had us over a barrel” because we really wanted the car, and we do love it - it’s beautiful and we’ve loved our Honda for 20 years so we know we’ll love the Acura MDX, but what a bad taste I have in my mouth after that testosterone stand off… I loved Rich though!!!!! Don’t let him loose his “new guy” essence!! Oh, and we really liked “Dave” who answered our initial online call and reached out to Niello quickly and got us set up to view the car - REALLY nice guy!! Please tell him I said so. More