Niello Acura

Had a great experience with Isaiah. He was extremely professional & kind. Would highly recommend visiting Niello Acura and working with Isaiah. 5 Star Service. Thanks. He was extremely professional & kind. Would highly recommend visiting Niello Acura and working with Isaiah. 5 Star Service. Thanks. More

I had Ray J help me at the dealership and he was phenomenal at his job. I’ve never felt more supported in the process of buying a car than I did with him. Shout out to him! phenomenal at his job. I’ve never felt more supported in the process of buying a car than I did with him. Shout out to him! More

We had such a great experience purchasing our car from Niello Acura on Friday, September 4th, and a huge part of that was because of our salesman, Nicholas Shaffer. Nicholas was incredibly helpful throug Niello Acura on Friday, September 4th, and a huge part of that was because of our salesman, Nicholas Shaffer. Nicholas was incredibly helpful throughout the entire process. He answered all of our questions, was extremely knowledgeable, and took the time to make sure we understood everything. He was polite, professional, courteous, and never made us feel pressured or rushed. Buying a car can sometimes be stressful, but Nicholas made the entire experience easy and enjoyable. He truly went above and beyond, and we really appreciated how well he treated us. If you’re looking for a vehicle at Niello Acura, I highly recommend asking for Nicholas Shaffer. He’s extremely knowledgeable, professional, and an absolute pleasure to work with. Thank you, Nicholas, for making our car-buying experience such a positive one! More

Absolutely fantastic service. Nick Shaffer was great to work with and extremely knowledgeable. I would recommend him to anyone. Mike Joudeh was pleasant, professional and a breath Nick Shaffer was great to work with and extremely knowledgeable. I would recommend him to anyone. Mike Joudeh was pleasant, professional and a breath of fresh air throughout the process. Chris Knutson was incredibly nice and supportive. The whole team and interaction, from start to finish, was excellent. More

We had a guy named Jason Atwell helping us. He was great to work with. Knowledgeable and polite. Very helpful. The rest of the staff was amazing as well. The whole process went really smooth. W He was great to work with. Knowledgeable and polite. Very helpful. The rest of the staff was amazing as well. The whole process went really smooth. We will be going back and I will be sending my family and friends here Matt & Samantha More

If there was an option for zero stars I would choose that one...Yev was the person who was showing us the car...after he told me there was no negotiations on the price of the vehicle we decided to leave...he one...Yev was the person who was showing us the car...after he told me there was no negotiations on the price of the vehicle we decided to leave...he text me later saying these cars are really hard to find and encouraged me to come back and buy this one...the next day he contacted me again saying he'd take 1000 off for the tracking device which was optional so of course he thought I was stupid enough to think he was trying to help me make a deal...he continued saying how bout 500 off...I told him his offers were insulting and wasting my time so unless he had a real offer please stop contacting me...he continued to ask if I found a car yet and I stopped answering him...today he sends me a message saying hey good news on the car it sold...like why would I care...he did it to be annoying and childish...I wrote him back letting him know that I will be contacting his manager and writing a bad review and his response was thank you...I contacted Sam the manager who asked for more details which I gave him however I have yet to hear from him...Hopefully this review will detour people from shopping for a vehicle at such a petty classless establishment! More

Our family was good with this dealership until the following day after we told them the vehicle we were interested in was just to high for us but we thanked them and left. The following day the salesm following day after we told them the vehicle we were interested in was just to high for us but we thanked them and left. The following day the salesman Yev began sending text messages to my daughter offering a deal (which was no deal) and telling her over and over what a good price the vehicle is (which we were told at least 10 times). The vehicle was just not the right one for us...period. Today my daughter received a sarcastic and unnecessary text from Yev letting her know great news....the vehicle is sold. What a rude jerk. We will not ever go back there nor advise others to. We had no problem with the manager Sam. I suggest he put his salesman Yev in check! More

Neilo Acura sales mgr SAM PAI approve your trade and Sign up he said give me wrong number you need down payment and DISRESPECTFUL. to me. But I give all my details plate number and Honda financial. That’s wh up he said give me wrong number you need down payment and DISRESPECTFUL. to me. But I give all my details plate number and Honda financial. That’s what my wife said let’s go home . And my daughter hug me and cry. If next time if not approve don’t ask people go to our place and don’t be MAD. Sales mgr SAM PAI you need to respect your customers. More

Process was easy and quick there was no pressure and the deal was exactly as presented! deal was exactly as presented! More