Lance Snodgrass

This is not my "first rodeo" here at Niello Acura. Each time, the team has been professional and courteous. The prices are fair and the transaction went smoothly. Special shout out to Brian Zambran Each time, the team has been professional and courteous. The prices are fair and the transaction went smoothly. Special shout out to Brian Zambrano for building a great team! Finance with Jonathan, and Sales with Liam and Lance were all great. More

by PASTORPRENEUR Verified Customer Verified Customer

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Everyone was so helpful and made it such a smooth and fast experience. It was the easiest car buying experience so far. fast experience. It was the easiest car buying experience so far. More

by JACIJOHNSON01 Verified Customer Verified Customer

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Lance is really great to work with. He takes his time understanding the customer needs and wants and goes above and beyond. He takes his time understanding the customer needs and wants and goes above and beyond. More

by SAMI.MOFLEH Verified Customer Verified Customer

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I had a great experience buying a new MDX. Lance was extremely knowledgeable and not over selling. Luke helped with pricing. I owned my last MDX 12 years. We really love the new one. Everyone Lance was extremely knowledgeable and not over selling. Luke helped with pricing. I owned my last MDX 12 years. We really love the new one. Everyone did what they said they would do. Very happy with the experience. More

by M.TERZICH Verified Customer Verified Customer

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We would recommend buying a car from Niello Acura, They provided a no pressure experience. Lance and Liam made getting the Acura RDX that we wanted so easy. Thank you Lance and Liam and your entire team. provided a no pressure experience. Lance and Liam made getting the Acura RDX that we wanted so easy. Thank you Lance and Liam and your entire team. More

by STEVE@COSTAFENCING.COM Verified Customer Verified Customer

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We had a great experience. Our sales representative lance was very professional. We were treated with respect and not pressured Our sales representative lance was very professional. We were treated with respect and not pressured More

by DAVID8840 Verified Customer Verified Customer

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Overall great experience, would definitely recommend dealership to friends and family and would purchase again in the future! dealership to friends and family and would purchase again in the future! More

by VALERIELYDIA87 Verified Customer Verified Customer

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It was a pleasure to work with Lance Snodgrass. Very refreshing to see a salesperson who just tells you things about the car and doesn’t do all the high pressure sales crap. I held off buying the Very refreshing to see a salesperson who just tells you things about the car and doesn’t do all the high pressure sales crap. I held off buying the car for over a year as I didn’t want to go through the car buying process. The two finance guys were also non-pressure. Car sales process needs to change, Niello seems to have made that change. More

by STEVENSUE49 Verified Customer Verified Customer

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I appreciate that the dealership repays loyalty for repeat customers. As long as they continue to work with me on price, I will continue to buy cars there. repeat customers. As long as they continue to work with me on price, I will continue to buy cars there. More

by MJN43 Verified Customer Verified Customer

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I ended up purchasing a car here, but the process was more frustrating than expected. I was quoted an out the door price over the phone, but when I arrived it was a few thousand dollars more. They did more frustrating than expected. I was quoted an out the door price over the phone, but when I arrived it was a few thousand dollars more. They did bring it down, but it was still higher than the quote & it took unnecessary back and forth. I was also told I could come in to test drive the car, but when I got there, I wasn’t allowed to drive it because it hadn’t passed smog yet. I was told it would be ready the next day, but it actually took about three days. Looking at the Carfax afterward, there were multiple services done. Not just smog, so the timeline and explanation didn’t fully match what I was told. On top of that, one of the finance managers seemed irritated when I was asking questions during the process, which made the experience feel overwhelming. I did get the car in the end and I love it, but the overall experience wasn’t the smoothest. I’d probably go elsewhere next time. More

by SHANAS MCDANIELS Verified Customer Verified Customer

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